onTime Metra, CTA User Reviews

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  • Love this app

    I honestly haven’t made use of any of the additional features of this app at all yet, so I can’t expertly speak on them. So far, the train info that I’ve looked up has always been accurate, is more reliable than Metra’s own website, which has several times given me incorrect info on weekends, and I love the little countdown feature. Super useful!
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  • Love It!

    App is extremely useful for reminding me of the Metra times; however, I just dislike that it never updates/alerts me whenever the train is running behind schedule. Hate that it doesn’t send or display alerts!!
  • Excellent app

    Great app with real time tracking and up to date schedules. Never had any issues using it.
  • I

    I commute on the west line from Lombard to Chicago The app is useless. Very inaccurate. Sometimes it reads listen for the announcements on the train platform, well why do we need the app then? Would be nice if I could get an alert pop up every time the train is late to my station (not the destination)Instead it tells if the train is late to Chicago when what the rider needs to know is if the train is late to their stop. Whoever designed this does not commute.
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  • Thank you for fixing the mistake

    The most useful feature of this app was the countdown clock. At a previous update, this was removed.

    Thank you for putting it back
  • Great App. except the alarm/ notification feature doesn’t work when your phone is on silent.

    Great user friendly app, except that I would have given it 5 stars if the alarm notification was functional and that it would give you the train stations as well.
  • Charged $ for wrong info

    I entered Elmhurst to Lombard. Got on the train. It passes Lombard. I’m waiting by the door for the next stop, next to the Metra guy. I figured I would let him know that the Metra app has some incorrect info. He ended up charging me for going into the next zone (I had already paid to go to Lombard). I’m thinking “Sure man, I’ll take this joke as far as you wanna take it.” But he took my money, seconds before I got off to uber back home.

    I’m not blaming the app for that guy hating his life, which is why I still gave two stars.
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  • THE WORST!!!

    This is quite possibly the sh****est app I’ve ever used. I ride the “L” 4 times a day and heavily rely on the app to know when trains are arriving, even though it’s half accurate at times. I can say on a consistent basis it either A) never opens B) opens, loading sign swirls around then boots you out, or C) open, loads the wrong station, then shuts down after switching to correct station. I tried the free version of the app, kept it updated (which they rarely put out updates to fix bugs) so I then paid for the 4.99 yearly subscription when the free quit working, after doing so it’s not even opening!!! I have attempted multiple times today alone to use this crap-tastic app and can’t even get it to stay open long enough to try and load the schedule!! Save yourself the time and just go to the CTA website for train times!!
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  • Very Helpful !

    App continues to be very helpful since I no longer drive an automobile to get from the city to burbs and back again.
  • Best Daily Commuter Companion

    Overall rating 4.5 stars - one my fave apps
    Benefits:
    1. Alerts when there are delays / problems
    2. Lists ALL stop options
    3. programmable to Taylor to my line
    4.Shows what stops my train is coming to
    5. Reliable ETAs
    6. Smart design changes my departure stations from AM to PM automatically
    7. Releases me from the need of paper schedules
    9. Can send links to my family when to pick me up
    Downfalls:
    1. Takes a NY min to get use to and adjust my profile settings
    2. It looks busy and thus not naturally intuitive at first
    BONUSES:
    1. Fun game type apps to play while in transit
    WISHLIST:
    1. Locator would present like “glympse” so you see the train in real time
    2. BNSF schedule changes on June 11, hoping the app is updated by then
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