Schwab Workplace Retirement User Reviews

Schwab Workplace Retirement
Schwab Workplace Retirement
The Charles Schwab Corporation

Reviews Summary

Top reviews

Charles Schwab 401k website

The Charles Schwab app is not easy to navigate. Drilling down to fund performance is cumbersome. The portfolio return on investments is misleading, calculating a return much higher than actual as it seems to include contributions and gains in the ROI. There’s no way I have a 40% return over 4 years otherwise I’d quit my job and be a day trader.
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Solid

Solid App! Easy to navigate and provides quick easy access to my data.

Determine Which Schwab App.

Note there are multiple Schwab apps. You will need to determine which one is applicable to your account and download that app. to access your account.

Could be better

I know this is not the same as looking up your data on your desktop on their website but still this app could be more helpful. I’m not going to complain about various minute things but one thing stands out - when they state your balances it should say right there as of what date and what time. You don’t know if you’re looking at your previous day balances or the current day after the bell.
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Too many apps

Since transferring my 401k, Roth and other contributions to Schwab it has been tasking. Just like you have to talk with someone different for each acct (understandably) a separate app is needed. You don’t know this until know it. I now have three Schwab apps. I discovered each when seeking more information about an acct. would like a seamless app that complies with regulatory separation requirements if possible...
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Yet another pin required

Tried logging in with Touch ID today like in the past and this app is now requiring a new 6-digit pin. Very frustrating. If Apple still allows me a 4-digit pin, I think this app should too; otherwise it’s just another thing to have to remember.

Response from developer

Hi middleager18, Thanks for the suggestion! We’re always looking for ways to improve. If we can provide any assistance, please give us a call at 800-724-7526.

App is coming along OK

The regular Schwab and this retirement app should be combined. Also, there is far less functionality in these apps that on the regular website. I know it’s just coming along, but give some more display options for portfolio make it like the website. Also, contributions details are quite limited I had to go to the website to analyze it. Thank you
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Solid App

I like the fact that the app gives you the ability to see your percent invested and the breakdown of how your money is being invested. The only thing I don’t like is that if you want to change your plan, you can’t simply click on your contribution, where you change your percentage and then click on the section that would allow you to change the plan. You have to click on the top right drop down menu, then click on history and then you can adjust which plan you are invested in percentage wise. It’s a pain in the neck.
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Same old error not yet fixed

A few years ago, the app used to give me accurate information on my personal performance. Ever since their major “update” about 3-4 years ago whenever that was, it tells me my start value and ending values are both way higher than they are, so any performance percentage increase or decrease is totally off from reality. Fix the darned bug already!
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User Interface Needs Reorganization

User interface is not very intuitive. Could organize with lists of accounts and then lists of assets within those accounts. Those can then be tabulated with performance both daily and since inception (or some other modifiable time range). See Fidelity’s app.

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