Providence E User Reviews

Providence E-Card
Providence E-Card
Providence Plan Partners

Top reviews

Current version works

I’m on iOS 13.3 and it’s working just fine.

Does not work

This app would be convenient to have if it would load properly. It takes forever to load, then crashes and closes. I have to try it a few times, and even then sometimes it works, sometimes it doesn’t. Now after not using it for a few months, I’m getting an error message saying my member ID is invalid or I’m a resident in an area where the e-card is not supported.
Show less

Not useful at all

Why wouldn’t they just combine this with their other app. I don’t want to have to use two different apps for one company. Also, I can’t add it to apple wallet. Essentially, there is no difference between this and taking a picture of the actual card.

No help

I can’t remember the PIN I set and there is no option to reset or click a link for customer support, so now I can’t get into my account.

Used to work

This app used to work great. But since I got my new iPhone with iOS 10 I am not able to log in to view my e-card it tells me my member id is not correct or I’m in a area where it does not work which is not true because it did work before. Very disappointing.

Terrible

Doesn’t work!!

Useless

Tried logging in only to receive the message "you entered an invalid member ID or are a resident of an area where the providence e card is not supported".

Cannot login. App is useless.

The app won't let me login even know my login information is correct. Says I don't live in an area service by the app which is complete baloney

So Convenient!

I love this app! It just requires the PIN and ID # from the physical card...no separate account needed. It’s a very simple but effective design - it simply lists the names of everyone in my family with card images for each one.

My favorite feature is the ability to fax or email the card somewhere. I emailed mine to myself when I couldn’t find my physical card one time. I then faxed it to my doctor’s office when they needed an updated copy (I did it right from the waiting room). They showed me how it turned out and there were clean front and back images the same side as the actual card. Pretty cool!
Show less

Can't log in

Disappointing. I had to dig around the website to learn that the PIN is (poorly) printed on the back of the single ID card mailed to me. And even with the proper PIN, I'm can't log in.

And as a dev, I can't help but mention that the UI looks dated, at best. This doesn't inspire confidence.

Alternatives to Providence E