Leave a Review ADP Mobile Solutions
ADP has password dementia
i am not going to lie, i am pretty livid right now. the fact that between the web browser and the app the same EXACT password is granting me access to the web version but not the app? this issue has been around since we implemented their services a year ago. how could an app that is so widely used for businesses to manage people's time and pay be so consistently inconsistent. fix your crappy app. our business ran better without this trash. if you are a business thinking about making your jobs easier by utilizing this piece of garbage, either go find another route or keep your stuff in-house. not worth cutting corners just to make your employees jump through extra hoops to check and confirm their pay. anything that gets between you and your money is an absolute no go, especially when they dont care to fix an issue that keeps you AWAY from your pay. screw you a ADP. your app is nothing but a tool for corporates to cut corners and add extra leashes onto their employees. sickening. hope this app sinks from all of the holes you leave unpatched.Show lessTerrible
ADP has been around for a while. The layout of the app is very nice. It has past information from previous employers which is nice. This is the first employer that I have worked for that uses ADP for majority of employee task. It’s not a not a bad app for it’s features, but it's not great either. It can be VERY glitchy and before I go on I will say I have had to (clearing cache, deleting and re-installing, power cycle the device etc) and have the iPhone (13 pro max) and keep everything (app and iOS updated). One thing I don't get why I get this error message “ “Punch Cannot Be Recorded For Approved Pay Period” when trying to clock in and out! I have to get my manager to enter my time. This is ridiculous! I called ADP Helpdesk and they were puzzled to why this was happening on the “ADP website and the APP.” I reported this issue to HR to open a ticket. For a company that has been around so long, having a glitchy app that has the weirdest error message that Helpdesk has never heard of is bad. And sometimes the App displays a double screen with up and down arrows and the word done.
Please look into this! I would like to be able to clock in and out.
Thank you!Show lessDeveloper Response
Hello, thank you for your review and feedback. We’re committed to continuing to enhance the ADP Mobile app experience. We’ll be sure to pass along your suggestion to our product team for further consideration. DS.Needs an update/upgrade
I like the ADP app, I’ve had it with different jobs which I’m happy to have worked with having this app, because I can go back years and still be able to see old statements. I have my push notifications on through my iPhone, I’ve been attempting to do the same through the app but unfortunately no settings for notifications. My employer uses ADP for our schedules, and I physically have to go into the app and tap my way into schedules just to be able to see my schedule. It would be so much better if I was to be alerted (while not in the ADP) by notifications screen on my iPhone. PLEASE ADD THIS FEATURE!! I only get alerted for my paystub being available and I would much rather prefer an alert for a new posted schedule!
This app also needs to add an availability feature, I dislike having to tell my employer verbally my availability and having to remind them. There are many other employees and I’m sure it’s hard to keep track. I want to be able to go in the app and add my availability as well as request time off.
Another feature to have is a shift switch, sometimes we as employees want to switch shifts with others and we can’t do that in the app. We have to verbally say it and when they finally do switch, it takes ADP hours to make the switch.
ADP just needs more features for employees.Show lessDeveloper Response
Hello, thank you for your review and suggestion. We’re committed to continuing to enhance the ADP Mobile app experience. We’ll be sure to pass along your suggestion to our product team for further consideration. ^DS