App not up to standard
Clunky to use, not even standard filters to find the type of holiday you need, glitchy interface - for the standard of hotels on offer, the app doesn’t match
Perianth Hotel Athens
The hotel is undergoing major renovations which were not clear to us at reservation. They now have a note on their website. The square it is on, is also undergoing major construction. Our entire stay was full of dust. Their restaurant is closed and so they have what looks like a basic office cafe for breakfast. There is no reception/concierge area, just some very miserable staff behind what looks like a makeshift desk, doing check in Rubbish is left in the corridors all day Very much a hotel that is not ready
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I want to like this app so badly..
When I first heard of SmithHotels, I immediately downloaded the app and was excited to try them out. I’m a frequent traveler who loves to explore boutique hotels and initially I was impressed by the format of their write ups and I must say that they have some great finds on here. But.. the mobile app is just unusable. Every search takes 10-15 seconds to load, and when scrolling the list of results it will need to pause to load every 1-2 options. The search UX is confusing, and searching using the map is tedious. I want to see them succeed, but for now.. I’m going to hold off and actually utilizing them for bookings
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