NBK Mobile Banking User Reviews

NBK Mobile Banking

National Bank of Kuwait

Finance

Reviews Summary

Positive highlights

🤝

This app hasExcellent customer service

💰

This app hasCompetitive interest rates

🔒

This app hasStrong security measures

📱

This app hasSleek and user-friendly app

🌍

This app hasReliable for international banking

🔍

This app hasEasy to manage accounts and cards

🚀

This app hasConvenient money transfer features

👍

This app hasPositive overall banking experience

Negative highlights

🤖

This app hasIssues with jailbreak/VPN detection

🔍

This app hasLack of online bank statements in-app

🔍

This app hasRestrictive credit card and KNet access when traveling

⚠️

This app hasFrequent app crashes and performance issues

🕰️

This app hasSlow app response and verification delays

🔒

This app hasExcessive security steps for certain transactions

🔍

This app hasLimited features compared to other banking apps

📱

This app hasOutdated app design and UI needing updates

Top reviews

Leave a Review NBK Mobile Banking

Additional information box !
Very good.

Just one little thing, please add a box for “additional information” to be used when making transfers between own accounts. I really think this “box” is a must !

Currently, I am frequently logging to online on the website just for this “box” !!!

Thank you
Dr Al Hashemi
6 years ago
H.D
We have face recognition and Touch ID available, which is very secure on its own, why the hell would you change the login process to include more questions and writing.

App developers try to make it easier and faster, while you fall back with every update.
HA-T
6 years ago
Up date
This update is not user friendly!
drix112533
6 years ago
Very easy
Quite simple and user friendly app
Iamstk
6 years ago
Finally
I’m glad that I can finally register and login quickly without the confusing enrollment process and using finger ID. Makes my life much easier. Keep up the good work.
Farah Al-Essa
6 years ago
Fix bugs
Need to fix some bugs and lagging sometimes overall good app 6/10
Eng.Ali Dawood
6 years ago
Password
When users don’t log in for two months the security system requires a new password in order to access the account, this system should be removed or be optional for users who want this option. Again I find this adding to the complexity of the app and not being user friendly.
H Buabbas
7 years ago
Long way before it becomes a usable app
This application is supposed to make the banking experience easier and more convenient. Unfortunately, it doesn't. From user experience to security measures. Many improvements are possible. I suggest consulting experts in UX design.

Why would the user need to activate the app and set a new password for it?
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Hsn5555
7 years ago
Good app but you should add new features like
1.add a beneficiary in the app & edit the names of the beneficiary.

2.Send to another bank.
Ryan-6969
7 years ago
The Best
NBK, You’re the best in everything 👌🏽
Bader Alajmi
7 years ago