Never able to log in
I paid for a subscription through Google and have the bill to prove it. I lost access shortly afterwards (I got a few weeks) was never able to log back in. Attempts to generate a new password always failed, I never received any communication. Tech support at the guardian were completely unhelpful and I was never able to solve the problem. I am glad the money went to a good cause but was astonished by the lack of access and support.
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Response from developer
Hello pwlcfc, Thanks for leaving a review and I am sorry that you have had issues with this. If you have a subscription through Google Play, you will not be able to use this on Apple devices. Please send us an email using the Editions.feedback@theguardian.com and we should be able to help further. The Guardian Editions Team
Am locked out because l subscribed through the App Store
If l had paid my annual subscription to The Guardian directly l would have automatically had access to the Weekend app.
I have Apple devices and having downloaded the app purchased The Guardian subscription ‘in app’.
That made actually accessing The Guardian difficult because the App Store doesn’t provide the same security sign in as actual The Guardian’s own store.
Even more annoyingly, l can’t even separately ‘subscribe’ to the Weekend Guardian because you can only do that as a Guardian subscriber, which the system doesn’t recognise me as, because l came in through the Apple store.
Deddlebu8, Melbourne, Australia
I have Apple devices and having downloaded the app purchased The Guardian subscription ‘in app’.
That made actually accessing The Guardian difficult because the App Store doesn’t provide the same security sign in as actual The Guardian’s own store.
Even more annoyingly, l can’t even separately ‘subscribe’ to the Weekend Guardian because you can only do that as a Guardian subscriber, which the system doesn’t recognise me as, because l came in through the Apple store.
Deddlebu8, Melbourne, Australia
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Better than it was
This app was appalling (and the puff pieces in The Guardian about its development were, and remain, despicable).
But it's ... better: quite a lot better in fact. I'm still not completely convinced by it but it has improved quite a lot.
One big and obvious thing would be to pass information in links to the Guardian website that tell it I'm a subscriber so it does not pester me about not being. I realise lots of people never nuke browser state – because they like being tracked, I guess – but some of us do still care about privacy, and do do.
But it's ... better: quite a lot better in fact. I'm still not completely convinced by it but it has improved quite a lot.
One big and obvious thing would be to pass information in links to the Guardian website that tell it I'm a subscriber so it does not pester me about not being. I realise lots of people never nuke browser state – because they like being tracked, I guess – but some of us do still care about privacy, and do do.
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Response from developer
Thank you for your feedback, it is helping us make some product tweaks to the Daily for future releases. The most recent release enabled users to hide the weather (using the settings menu) and future releases will enable correct weather locations. In addition, we will be iterating the design and navigation, squashing bugs, and doing our best to improve the product over the coming months to ensure the product best serves our loyal subscribers. Warm regards The Daily app team @ The Guardian
Excess photo/text on front page: why not select other countries?
Guardian news coverage is excellent. Need to change overall front page ratio, smaller or fewer pictures, more text on what the story is about. Or, at least let user pick if the want more pictures or more text. Also, navigation is awkward. Both NY Times and Washington post get balance and navigation better.
Separate issue, why is "Guardian Editions" UK and Australia, and a separate App, "The Guardian" is needed for US coverage?
Separate issue, why is "Guardian Editions" UK and Australia, and a separate App, "The Guardian" is needed for US coverage?
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Good for reading - but nothing else
To the programmers: don’t you think your users might want to: print a story? Share a link? Bookmark a recipe?
A vast improvement on previous versions...
.... but still a little basic and lacking in features compared to its free sibling app.
My priorities for improvements would be 1) dark mode for reading at night, 2) a way of saving articles to come back to later (even if you have to switch to the main Guardian app to read them again) and 3) some kind of indicator to show how far through the article you've got - there's something a bit disorientating about having no idea whether you're halfway through a short article or at the beginning of a really long one!
My priorities for improvements would be 1) dark mode for reading at night, 2) a way of saving articles to come back to later (even if you have to switch to the main Guardian app to read them again) and 3) some kind of indicator to show how far through the article you've got - there's something a bit disorientating about having no idea whether you're halfway through a short article or at the beginning of a really long one!
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Suspicious
Really don’t understand where The Guardian is going with this “Editions” thing. What’s wrong with a daily news app with the content of the print version, which is what I (and everyone else who’s been signed up for any more than a week) wanted? I know it sounds wrong to complain about getting something extra, but If the direction is towards a magazine with less daily news and analysis, which is what I’m suspecting, it’ll be the final nail in the Guardian’s coffin for me.
And another thing, every time I click on a link in the daily edition, I get asked if I’ll pay more. If the app is clever enough to know I’m a subscriber when I read it, why isn’t it clever enough to know I’m clicking through from an app that makes me a subscriber? Can’t you fix this?
And another thing, every time I click on a link in the daily edition, I get asked if I’ll pay more. If the app is clever enough to know I’m a subscriber when I read it, why isn’t it clever enough to know I’m clicking through from an app that makes me a subscriber? Can’t you fix this?
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Excellent update
This latest update works really well. Articles are grouped (e.g. coronavirus, world, journal, financial) and it is easy and intuitive to move from one article directly to the next or to go back to the top view and search for the next article you are interested in. As a subscriber, I really enjoy the lack of all adverts. It is a pleasure to use.
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Some transparency missing
I enjoy the regular app, I'm a paid supporter. I do not like how the articles in this app do not have the date and time they were published on them. It is a big feature to miss hopefully they can fix
A great subscription
This app works really well and its easy to swap between the UK, USA and AU editions whenever you want to through the settings button.
