Benchmark Gensuite® User Reviews

Benchmark Digital Partners LLC

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The bugs need more attention!

Why does the my podcast or music gets interrupted from iOS app when I open this app? There’s nothing to be heard, unless a possibility that this app turns on the microphone.

Why did select all questions with a selectable answer (NA, Yes, No) option with added comments stopped working all of a sudden without updates? When update automatically is turned off.

Things to think about. Thanks.

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This apps is bad

6 months ago

Response from developer

Hi This apps is bad, we would be happy to review where your concern is, in order to improve the application for you. Please contact us via email to MobileServiceExcellence.Team@gensuitellc.com, so we can review further.

Select all yes

I really thought the select all yes option was a big time saver and also it’s a more ergonomic approach because I don’t have to use my thumbs as much to select options.

Springs controls tech

7 months ago

Response from developer

Hi Springs Controls Tech, So, we are very sorry that your experience is not optimized when using Benchmark Mobile. as we would like to improve the user interface, could you please share a video or some screeshots to our MobileServicesExcellece.team@gensuitellc.com so we can discuss your feedback further?

Needs a Revision

App opens, disables my music to play with no sound from the app.

To quickly assign all questionnaire with/without comments, the selectable drop down doesn’t work anymore.

There wasn’t even an update for the app to have the latter not function.

This apps is bad

7 months ago

Response from developer

Doesn’t work

App, hardly ever lets me input any info or upload pictures to my reports. Do not recommend if you need a reliable app.

Betomg81

7 months ago

Response from developer

Hi Betomg81, in the name of all the Benchmark Gensuite team, we apologize for the bad experience. Please feel free to reach us via the feedback options or to our email MobileServiceExcellence.Team@gensuitellc.com so we can discuss your feedback further and know the application with which you have concerns.

Keeps asking for a review when I try to use the app

I just need to get tasks done when I open this app, not evaluate every time I use it

JA MikeT

10 months ago

Response from developer

Hi JA MikeT, We apologize for the application's request to evaluate it every time you access it. We will review how to reduce the number of times the app asks you to evaluate to improve the user experience, and we will get back to you once we implement the improvement. If you have any further comments, do not hesitate to contact our MobileServicesExcellece.team@gensuitellc.com email. Thanks.

Requires flawless cell connection

When the cell service is weak, the app fails for store data transferred and resume operation. Multiple lock ups have occurred while using app with weak cell service.

JasonwTKE

a year ago

Response from developer

Hi JasonwTKE, Thanks for posting your review to our application. The Benchmark Gensuite team will work continuously to improve the system for enhanced user experience. Please feel free to reach out to your company's Gensuite service team with your suggestions or concerns, and we can follow up accordingly. We recommend using the offline forms when experiencing weak service to avoid multiple lockups. Thanks.

Excellent

derrickl9

a year ago

Benchmark

I don’t like that the screen moves sideways while scrolling

Friendly so

2 years ago

Response from developer

Hi Friendly So, we are very sorry that you had a bad experience using Benhcmark Mobile. as we would like to improve the user interface, could you please share a video or some screeshots to our MobileServicesExcellece.team@gensuitellc.com so we can discuss your feedback further?

Slow

Slow, really slow. Tedious bubbles to click. Always selects the wrong answer.

cvevv

3 years ago

Response from developer

Hi Cvevv, We are sorry that you are having a bad experience using our application. Please feel free to reach us out via the feedback options or to our email MobileServiceExcellence.Team@gensuitellc.com so that we can discuss your feedback further.

Safety

App really comes in handy.

Edward Mckee

3 years ago

Response from developer

Hi Edward Mckee, thanks for your positive review! We are happy to know about your satisfaction on the Benchmark | Gensuite mobile app. The Benchmark team will continue enhancing the app to better meet user’s needs of EHS management!