Leave a Review Ticketek AU
Ticket wallet & share is a complete shamozzle
Ticketek still can’t their you know what together and fix what should be a basic function. Used to work fine but remains in operational. Made the mistake of not selecting print at home during purchase of AFL Finals ticket. Now I need to go to the booth at the ground to get hard copy printed. At least the representatives at the ground are helpful but when asked if this is a common problem, which going by the feedback reviews on this platform I know very well it is, I’m just told “no not really”. Oh c’mon! Ticketek you are deplorable.Show lesssmili72
AFL Finals ticketing
The App is an absolute waste of time, doesn’t progress the ‘queue’. When we selected “Public” to access our member ticket allocation the App didn’t allow us to enter our barcode number (simply stayed on the “Public” selection screen.
What’s the point of an app that does not let you buy tickets.
The App still doesn’t let you buy tickets, a day later.
We then transferred to a laptop, accessing the website, which did work (although very slowly) but unfortunately we were ‘timed out’, frozen screen, payment didn’t work which threw us out. Poor customer service, no answer to our phone call. Absolute waste of time.Show lessBellicose57
Just terrible
Terrible app from terrible company. I’d say you should avoid this app, and Ticketek generally, but what option do you have? They have imposed themselves in between the general public and items of value (seats/tickets to events) and provide zero value themselves… negative value, in fact.
The ticket purchasing process regularly has problems. Thicketek (genuine typo but I thought worth keeping) offer no support or explanation every time something goes wrong, leaving consumers to spend hours online trying to access tickets, then only to be charged a booking fee for the privilege.
“Unexpected errors” regularly occur when trying to access already purchased tickets on the app, again with no support. Regular complaints about their service and ticket allocation process provide no change at all. Thicketek do not care at all about customers, and if we had a choice we would avoid them with barely a second thought. But we have no choice and they have no care.Show lessQuadruple You