Leave a Review Ticketmaster－Buy, Sell Tickets
Bad experience with timer
This was one of the worst experience while purchasing an event ticket due to forced timer that differs between 2 mins to 5 mins.
For a person who doesn’t want card information stored in the database for security concerns and a person who does not have an active account, the system kicked me out so many times because I was not able to keep up with their timer. It shouldn’t be this difficult to buy a entertainment tickets.Show lessLiadon00
Horrible company taking advantage of the lack of competition
Where to even begin with this. But first off TicketMaster gouges on pricing in all aspects of their business from service fees, processing fees, dynamic pricing, platinum tickets and much much more. They have a really buggy app and website which crashes all the time while trying to buy tickets. They also have almost no customer service or support. I was also blocked from using the platform with no specific reason given. I was told I was found purchasing tickets in mass to resell for profit. I didn’t and they ignore my follow up questions asking for an example of an instance where I supposedly did that. But they seem OK with people buying entire rows of concerts out and reselling for profit… the recent time I had to sell tickets was recently when I resold 2 tickets for 2 events at a significant loss due to being in an accident and being unable to attend the shows. Due to this ban I am unable to purchase more tickets and there is no other competitor to buy tickets from for almost all major events in Canada. I really hope the government regulates this gutless company and investigates their extremely questionable practices.Show lessKieren 47263
Major App issues preventing transfer tickets.
I bought tickets to Gracie Abraham’s concert for my daughters in July. The app stated access for tickets will be granted a few days before concert. Received message from ticket master 2 days before concert stating the tickets were available. Concert is today tried transferring tix but instead got an error message when I hit transfer button. I tried chat support but only response was to call support. I called after and after 10 min of waiting on hold they answered. They could not get Ticketmaster App to work: they had me turn off WiFi. After that did not work they had me log in to Ticketmaster using safari instead of app. But that lead to a password error so I had to change my password leading to verification issues after another 5-10 min I was able to access my tickets but on the safari web based system.
Needless to say the App is worthless. Having to spend 30 min on the day of the concert because they intentionally prevent access to your tickets until the last min is horrific.
Apparently it is so you can not sell your tickets unless it is thru Ticketmaster so they can collect huge fees when you buy and then again if you sell!
This should be illegal! Once I pay for my tickets they are mine to use, transfer, and yes sell anyway I please.Show lesslion.