DStv Stream User Reviews

DStv Stream

Multichoice Support Services (Pty) Ltd

Lifestyle

Entertainment

Reviews Summary

Positive highlights

🎥

This app hasAbility to watch live TV and catch-up shows on the go

🔍

This app hasDetailed TV guide and program suggestions

📺

This app hasGood video quality when it works

🔌

This app hasConvenient for areas with poor network coverage

Negative highlights

⚠️

This app hasFrequent buffering, freezing, and playback issues

🔒

This app hasRestrictive single-device streaming policy

🕹️

This app hasLack of basic features like pause, rewind, and fast-forward

🤖

This app hasBuggy and unreliable app performance

🌐

This app hasUnavailable in certain regions outside of Africa

💰

This app hasExpensive subscription fees compared to limited functionality

Top reviews

Most RecentHighest RatedLowest Rated

Internet connection error

It’s been giving me internet connection error messages for the longest time , even when I’ve checked , double and tripled check that there’s an active internet connection for this app, I can’t be the only one experiencing this right!!

giddi04

2 years ago

PROTEST

Please, I want you to review the concept of allowing ONLY one device to use DSTV now app. Maybe you consider those of us that are on PREMIUM bouquet. Besides, if it is raining, most times ,one cannot connect with the decoder as it would be breaking, but our DSTV NOW is always active. Please reconsider the number of devices that are allowed at a time if only for a large family like mine and I also we that pay yearly.

Show less

KIGOMA 4

2 years ago

Response from developer

Hi Kigoma, Thank you for sharing your feedback, only one streaming is permitted across all registered devices. This is part of our ongoing efforts to deter piracy and password sharing which is having a negative impact on your quality of streaming. For more information on this please see Dstv.co.za.

No Picture in Picture for App

I gave three stars for the inability of the app to do picture in picture. Wake up people….should be there by now. I love to watch my shows while getting something else done…

Kwamegard

3 years ago

Can’t watch matches

This is distinct for the iPhone version of this app which is very messed up. Premier league channel 203 is useless whenever a match starts and that is why I subscribe. I literally don’t watch anything else. I have checked with other iPhone users and they have the same complaint. I have been complaining but no difference. I have even sent a mail, chatted with a rep but my frustration keeps piling. Do something fast!

Show less

Henriefloat

3 years ago

Trash

Works when it feels like it, and that's not often. Buffers and stutters, then freezes constantly. Have to keep restarting it. A nightmare when viewing live sport. At times it doesn't load movie from last viewed point. Have to scrub from 0:00. Has no Currently Watching row to get you back to the movie you were watching - you have to search for it. So many more problems By 2021 standards this app is garbage and a huge source of frustration. Multichoice, do better.

Show less

Zeechowne

3 years ago

You can do better because we deserve way more

Premium Customer since 2017. All of a sudden, DSTV (which by the way has the monopoly in SA) decides to reduce the number of user of the DSTV app to 1! The reason? To combat password sharing. Why do honest and law abiding customers need to pay the price? Who was sitting in that room and made that decision ?

There is Channel 132(CBS reality) on the app that has been stuck on the same spot for months. Each time you select that channel on the app it shows you the same scene, and it has been like that for months. But who cares at DSTV? They are too busy punishing the right customers because few customers are in the wrongs. Mind blowing

I struggle with receiving my monthly invoices. It is systematic: in a quarter there is at least one month missing. And the struggle I go through to get that missing invoice is incredible. Such a basic right yet DSTV doesn’t care fixing it. but again who cares at DSTV? They are too busy punishing the right customers because few customers are in the wrongs. In the meantime there are wrongs in its own system that DSTV doesn’t care fixing. That’s what monopoly does to customer service

Show less

yolideable

3 years ago

Response from developer

Hi Yoli, we are so sorry for the experience you have had. Please send us your name and contact details here: CVappreviews@multichoice.co.za and we will help you further.

APPLE TV APP NEEDS AN URGENT UPDATE

The user interface is not user friendly and requires urgent attention. Maybe if you consider placing the epg vertically as a pop out menu rather than at the bottom as it is very difficult to scroll through the programmes as the Apple TV remote is small. The App is also very slow in updating the programme guide and most times it requires you to exit the app completely in order to allow the channel list to update.

Show less

SCOVADOVA

3 years ago

Absolutely rubbish app

I wish I could give -ve stars. The app is always freezing and buffering and before you go on to say it’s connection, every other app/ streaming service works perfectly on the same connection except this one. It also consumes so much data for something that barely even work. Fix up whatever it is that’s the problem. Dstv really a waste of it weren’t for the prem

Just a follow up on this, it’s mad cause you just released an update yet this problem still persists. Absolute disgrace.

Show less

3000th

3 years ago

Response from developer

ENQUIRY REFERENCE NUMBER : 51841665 Hi There, Thank You for contacting DSTV /Showmax Thank You for the feedback We apologize for the experience you are having with our app. The data used is dependent on how much content you watch. The app uses about 1.15MB of data per minute when you’re watching at the lowest quality resolution, and up to 41MB of data per minute at the highest HD resolution available.

Signal

Full signal but does not want to open

jdp2990

3 years ago

Response from developer

Hi Jdp2990, Thank you for your feedback. Unfortunately the app is not available off of the continent of Africa. Unfortunately you will not be able to stream on the app as we do not have the rights to broadcast content in Australia.