Return us back to be able to use two devices at once
Please let us be able to use at least two devices at family level with our premium subscription. This subscription is really expensive. Thanks. Prof Igho Joe
Dstv no longer viable
The recent “improvements “ have pushed the app over the edge to the point it’s no longer viable. The core reasons are the single session streaming ability, the poor quality image from dstv but not from their competitors, no 4K streaming option and the option to subscribe to channels that suit ones need. I’ve decided to vote with my feet and cancelled the full service. Message to dstv: be more innovative and reinvent yourselves to the needs to what consumers want and are saying!
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Movie control
I wish I could control the pace of the movies by being able to rewind and fast forward as I please. Recording to watch later should also be enabled. The reason they are getting four star.
The DSTV app is great.
The DSTV app is great.
Multi Device streaming should be allowed
Why would you remove multi device streaming? What if my wife and I who are out of home wanted to stream at the same time? Should we then subscribe to 2 accounts even after paying for premium? You should atleast consider allowing multi device streaming for premium customers. There is no logic to allow only one device to avoid password sharing. You can’t expect only one person in a household to use the service.
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More Experience
Allow more device to stream at the same time and increase bandwidth. Especially in areas with poor network.
APP ACCESS FOR MY ACCOUNT
Dear Managers of DSTV
I have found 4 people totally unknown to me using my account to watch TV. I was able to remove 2. Your policy give me no chance to remove the remaining two and I don’t know why you DO NOT TRUST THE ACCOUNT OWNER and let an intruder stay on my account and enjoy my benefits for the next 6 months!
I am going to de-register my account and wait till the 6 months are over! I am so annoyed. When you lose custom for 6 months never mind how small about ($660) you will probably wake up.
Dr Joseph Serwadda
Account owner.
I have found 4 people totally unknown to me using my account to watch TV. I was able to remove 2. Your policy give me no chance to remove the remaining two and I don’t know why you DO NOT TRUST THE ACCOUNT OWNER and let an intruder stay on my account and enjoy my benefits for the next 6 months!
I am going to de-register my account and wait till the 6 months are over! I am so annoyed. When you lose custom for 6 months never mind how small about ($660) you will probably wake up.
Dr Joseph Serwadda
Account owner.
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Response from developer
Hi Joseph, we would like to apologise for the recent issue on your DStv app, please allow us an opportunity to make things right. Please chat with us at https://chat.dstv.com/ for a prompt resolution.
“Whoops We’re Sorry looks like something went wrong”
Another update from DSTV Now and there goes any streaming on iPhone or AppleTV? What’s the point of paying for this service if it does not work?
Deleted app, reinstalled, removed all devices in settings, created new profiles, then tried 3 different internet browsers across PC and Apple devices, to see if it’s not just an device specific or operating issue, cleared cookies etc etc
Nothing! An don’t even try to get help from support.
Absurd and can understand why so many people are unsubscribing.
Good luck.
Deleted app, reinstalled, removed all devices in settings, created new profiles, then tried 3 different internet browsers across PC and Apple devices, to see if it’s not just an device specific or operating issue, cleared cookies etc etc
Nothing! An don’t even try to get help from support.
Absurd and can understand why so many people are unsubscribing.
Good luck.
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Premium Channels no longer available after update
Since the update - 2 weeks ago - I can no longer access premium channels. I get a spurious list of channels unrelated to our package - Apart from 100 - the promo channel - only 8 channels are available: 180, 243, 244, 245, 313, 320, 343 and 403. Called customer service and I think they misunderstood the issue.
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Response from developer
Hi Kay, Thank you for reaching out, we apologise for the experience. Please contact us via live chat so that we can get your details and provide possible solutions. ~MM
Nice
From Kenya 🇰🇪🇰🇪🇰🇪🇰🇪
Response from developer
Hey!! Suekibz,this review made our day enjoy and keep on supporting us.
Say no to mobile data streaming
We shouldn’t be watching on our mobile with internet connection
