myCentral Mobile User Reviews

myCentral  Mobile
myCentral Mobile
Central Mutual Insurance Company

Top reviews

Hit or Miss

The app is not loading correctly. This has been an intermittent issue for a while now. Please update this app.

No longer works

Was a decent app. Nothing spectacular, but allowed you to get what you needed, but it hasn't worked at all in over a month.

Response from developer

Thank you for taking the time to share your feedback on our app. We appreciate your honest assessment, and we apologize for the inconvenience you experienced. We would like to inform you that we have identified the cause of the issue you encountered. It turns out that that iCloud Private Relay feature, was causing compatibility problems with our app and website through the Safari browser on IOS devices. This issue resulted in the app not working as expected for some users, including yourself. We are pleased to inform you that we have addressed this problem, and the app should now be functioning properly without requiring an update.

White screen of death!

So the app currently has some bug issues that need to be fixed. When I have two identical devices side by side, one can log into the app, and the other one has a blank screen. Uninstalling and reinstalling the app doesn't help either.

Response from developer

Thank you for taking the time to share your feedback on our app. We appreciate your honest assessment, and we apologize for the inconvenience you experienced. We would like to inform you that we have identified the cause of the issue you encountered. It turns out that that iCloud Private Relay feature, was causing compatibility problems with our app and website through the Safari browser on IOS devices. This issue resulted in the app not working as expected for some users, including yourself. We are pleased to inform you that we have addressed this problem, and the app should now be functioning properly without requiring an update.

App

Very frustrating to use

Waste of time! Do not download

Downloaded it to try it and it worked great for the first two months. Now, on two separate occasions, you try to go in put the password in and it locks you out and you have to go through a whole long process. Nothing has changed on my end. Completely and utterly frustrating.

Mobile app

Deeply appreciate the availability of the mobile app and the information it provides. I truly like the convenience of having it available on my phone.

Works Only On Occasion

I get very frustrated. Sometimes this app doesnโ€™t respond at all. Whatโ€™s the point of going paperless when the app isnโ€™t maintained to function dependably.

Annoying

Just plain annoying. Far too much difficulty in setting up the account. And Iโ€™m forced to use the app because none of three browsers on my computer or able to penetrate central insurances website on the Internet.

Missing feature

It would be nice if I could print my proof of insurance from this app.

Response from developer

Hello, We appreciate the feedback and are happy to announce a new version of our app is available that allows you to print your insurance cards. Please download the latest release to use this valuable feature. Thank you, Central Insurance Companies

User

Works great. Doesn't try to be more than it is.

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