Leave a Review Central Hudson Mobile
Can’t even report outage
Woke up this morning to a pop outside and all it power is out. I opened the app and went to the ‘outage’ section and it crashed. Multiple times. Finally,I had to call and navigate through menus reminding me that using the app was the best way to do this. Grrrr.
I’m logged in using an iPhone 13 mini and I tried using the ‘outages’ button at the bottom. There’s a report button in there and it crashed the app again when I just tried it.Show lessDeveloper Response
We are sorry our app didn’t work for you as expected. We have not received any other recent reports of customers having recent issues with the app crashing. Could you please email us more details: like the type of apple phone you have, were you logged into the app or trying to report outage as a guest (using account lookup) and finally what button you were trying to tap right before the crashed. Thanks in advance. cxFeedback@cenhud.comCan’t even report outage
Woke up this morning to a pop outside and all it power is out. I opened the app and went to the ‘outage’ section and it crashed. Multiple times. Finally,I had to call and navigate through menus reminding me that using the app was the best way to do this.
Grrrr.Developer Response
We are sorry our app didn’t work for you as expected. We have not received any other recent reports of customers having recent issues with the app crashing. Could you please email us more details: like the type of apple phone you have, were you logged into the app or trying to report outage as a guest (using account lookup) and finally what button you were trying to tap right before the crashed. Thanks in advance. cxFeedback@cenhud.comSimple way to review and pay bills
It looks like the efforts have been made to fix a lot of bugs with this app. Lately there has been no issues. The app serves as a great way to review past and present statements as well as pay current bills.Developer Response
Thank you, we appreciate positive reviews.