Doesn’t work
I end up just signing into my license account online and doing it there. No issues.
Up your game or ditch the app, NYS.
Bad Idea
Digital ID from a bad app = major L. Do yourself a favor - print your license to PDF and save it on your phone (since that’s how they’re checking) and print a hard copy. This app is a coin toss on if it wants to work. Don’t risk it.