Leave a Review Real Simple Magazine
Worst app
I have written at least 1/2 DOZEN reviews with no outcome. This is the worst app developer. It is beyond frustrating to say the least. I don’t know how Martha Stewart can actually support this magazine and not hear the voices of the people that have paid subscriptions. I HAVE NOT BEEN ABLE TO OPEN ANY NEW ISSUES FOR MONTHS. I HAVE A 1 YEAR SUBSCRIPTION THAT EXPIRES IN OCTOBER/24.. I WANT MY PAYMENT REFUNDED SINCE I CANNOT READ ANY ISSUES. I HAVE CONTACTED APPLE AND ‘NEVER’ GET ANY TECH HELP. THE APP DEVELOPER NEVER RESPONDS EXCEPT WITH A STUPID ‘THANK YOU FOR YOUR REVIEW’
HORRIBLE, HORRIBLE ..Show lessIlBacio26
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience. The new issue for Real simple will go live on the 20th of January 2023, if you have any more questions Kindly contact our support team at mdphelp@ziniopro.com quoting 1269874Thank you for taking time to give us a review.Have to report a problem every month.
Every single month I have to report that my iTunes subscription is not working. What a pain.VickiELind
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1377130 so they can help you with this. Thanks a lot once again our apologies for the trouble.NEW ISSUES
I have a paid subscription thru 2024 and cannot open up new issues, it’s telling me I have to pay for the issue… this has to be the 2nd most frustrating app since the IOS update. I’m getting no technical help at all … when I requested refund thru Apple I was denied for reason unknown. It’s bad enough I lost all the issues of Martha Stewart’s magazine that I had for years. It’s sickening when I see the celebrities who push there products, books etc that live like queens off people like myself who have supported them for years.Show lessDeveloper Response
Thank you for taking time to give us a review. We are sorry to hear about your experience. The new issue for Real simple will go live on the 20th of January 2023, if you have any more questions Kindly contact our support team at mdphelp@ziniopro.com quoting 1269874Thank you for taking time to give us a review.Excellent way to decrease clutter
The one thing so far is it won’t expand the page to read the smaller print on adsNC Informed customer
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1324228 so they can help you with this. Thanks a lot once again our apologies for the trouble.Links
The page in the magazine with links to your website are not easily found in the app. I have to get to it from the web.
Why not put QR codes on the page instead of the link so rates can get right to the article/ recipe/ ideas, etcMotorcow #1
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1303603 so they can help you with this. Thanks a lot once again our apologies for the trouble.Might be the worst app ever
And also I’m not a big fan of the magazine overall with the new editor. This magazine has seen WAY better days :(sephora, here I come
Developer Response
Thank you for your review, sephora. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref 1301032.Cannot access issues on app
I’m having the same issues as everyone else. I cannot access my issues in the app without paying for them. I have a subscription,so I’m getting the hard copies in the mail, but I would like to use my tablet as well!reviewfrog
Developer Response
We are continuously working to provide an enhanced user experience and appreciate your feedback. We experienced a slight glitch in our system yesterday which temporarily removed the September issue. The issue is now available and we apologize for any inconvenience this may have caused.NEW ISSUES
When does the Jan/Feb 2023 issue become available?Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience. The new issue for Real simple will go live on the 20th of January 2023, if you have any more questions Kindly contact our support team at mdphelp@ziniopro.com quoting 1269874Thank you for taking time to give us a review.Trouble downloading on iphone
Can’t download on iPhoneKaejae
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1250363 so they can help you with this. Thanks a lot once again our apologies for the trouble.Real Simple
You guys have been charging me for a year for this subscription, but I have never been able to read it without paying for a second time.weewalee
Developer Response
Hi weewalee, thank you for taking the time to download our app and give us this review. We are sorry for this inconvenience. Please write to mdphelp@ziniopro.comquoting reference #1249828 and your account number/email so we can escalate your issue and get this prioritized for you. Thanks for your understanding.
