Leave a Review Real Simple Magazine
cannot access issues
i want my money back. i’ve gone back and forth with support 3x and still not able to get issues I paid for. My other magazine subs work fine.readingready3261
Developer Response
Thank you for your review, readingready3261. We are sorry for the trouble. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1248860.Can’t access my subscription
I haven’t been able to read my subscription for months. It keeps telling me that my email is wrong.Altjaqsal
Developer Response
Thanks for taking the time to give us a review, Altjaqsal. Please be assured that you will get access to all the issues included in your account. I If you require further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1247172 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!Pay for the app via iTunes, cannot access new issues or restore old issues
Cannot chess any new issues or restore past issues, subscription to August 2023. Would like a refund.yingei
Developer Response
Thanks for taking the time to give us a review, Yingei. Please be assured that you will get access to all the issues included in your account.For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1247055 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!I pay for Real simple through the App Store for my I pad and can’t access new issues.
I like real simple and can’t access it through the app on my tablet honestly I want a refund my subscription goes until April of 2023 and it won’t restore my purchases. Waste of hard earned money.OTsrhot
Developer Response
Thanks for taking the time to give us a review, OTsrhot . Please be assured that you will get access to all the issues included in your account. For further assistance, please send an email to mdphelp@ziniopro.com referring ticket ID 1241992 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!ONLY ONE ISSUE AVAILABLE
I purchased a year yet can only access the current issueThePlanner
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1225255 so they can help you with this. Thanks a lot once again our apologies for the trouble.Update erased everything
Wish I could give zero stars. Loyal subscriber for many years through iTunes. The last update erased years of downloads and cannot restore or get new issues (that I am STILL PAYING FOR). Ridiculous.akpmcdC'sMom
Developer Response
Thanks for taking the time to give us a review. Please be assured that you will get access to all the issues included in your account. For further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1213455 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!App not working
Can’t access latest issues despite having active subscription. Like another review, I see the covers but can’t read the content - the app says I have to subscribe, but I already have. Very frustrating.amcmichigan
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1205134 so they can help you with this. Thanks a lot once again our apologies for the trouble.App not working
Love this magazine but can not get it to work on my ipad pro. So fustrating.Shorthand1131
Developer Response
Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1200641 so they can help you with this. Thanks a lot once again our apologies for the trouble.App not working
Despite the fact that I have an ongoing subscription, the App Library will only show issues up to November 2021. The December and Jan/Feb issues show upon the front page of the app but not on the App Library. When I try to download from the front page, the app tells me I have to pay for them and subscribe, even though my subscription is paid thru the iTunes Store til November, 22. I tried resetting, deleting and redox loading the app and still get the same results.Show lesspulmodoc
Developer Response
Thanks for taking the time to give us a review, Pulmodoc. Please be assured that you will get access to all the issues included in your account. If you require further assistance, please send an email to meredithapps@ziniopro.com referring ticket ID 1171596 so our Customer Service team can help you accessing to your magazines. Thanks and have a great day!Real rip off
I’ve been a subscriber for years and just re-subscribed in December. No January issue? Contacted the publisher, contacted this app to learn that they have decided to do combined issues for this year. Requested a refund for the missing issues and was refused. Will dispute the charge on my credit card I have a receipt for 12 issues. Do not subscribe unless you want to throw your money into the trashcan.Show lesspodgirlfromtheblacklagoon
Developer Response
Thank you for your review, podgirlfromtheblacklagoon. We are very sorry to hear about your experience. Please note that the January/February 2022 issue is scheduled to go live on 2022/01/21. Please contact us at with more detailed information at mdphelp@ziniopro.com quoting ref #1167965 for further assistance.
