Poor
Too many error massages. Cannot connect to my subscription. Cannot connect to customer service. Not fit for purpose. Rather consistent with customer experience of using roaming ….. slow to set up, intermittent failures, sms links don’t work. I wish my employer had not switched provider. Why does App Store review suggest that reviews are all years old?
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Wrong Language
Apparently this T-Mobile app doesn’t check if the language option for this app is English or Dutch. I verified that the language option (язык in Russian) for this app T-Mobile is ENGLISH, not Dutch according to Apple SETTINGS app. Only good for Dutch-speaking people even though the iPhone or iPad is in some other language like Russian.
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Response from developer
Hi! It is indeed true that the app is only available in English and in Dutch. We might add more language options in the future, but at the moment this is not yet an option. If you would like to know more about the T-Mobile app, you can always reach us on Facebook or Twitter. Greetings, Johrick
Data use is never correct
Data use is always overstated, showing much more use than actually happens.
Response from developer
Hi. You can track your data through most phones nowadays. We can't see where exactly the data is going. There might be apps in the background that use more data than you expect! If we can help you with anything, please send us a message via Facebook or Twitter. ^Johrick
Wat een bagger app
Zulke multinationals moeten zich schamen. Dramatische app en service…
Terrible UX
Geeft een continue login-lusfout vanaf de laatste update. Kan er niet in, kan geen acties uitvoeren in de app. Nutteloos gemaakt.
THE WORSE
Unreliable, slow internet. We frequently have to restart our device to get the internet to work. The sales guy sold us on a 2-year contract WITHOUT telling us about the 5GB per day limit. Which you can top up 1GB each time but the app is not always reliable.
Useless! Do not install!
Cannot even get this stupid app to work. Keep giving me connection error and the "is this the right app for you" error. Waste of time and space. Completely useless!
Quite good and helpful but just one thing...
I like the app but find it frustrating that some content doesn’t automatically translate all content- as a multinational brand T-Mobile could do much better.
This is crazy
For a year horrible connection internet !!!!! Supposed to get a free iPhone 10 lol never got it they say yes I was supposed to get it but no one calls me after they report it !!!! Now I try to download this app it won’t accept my teen mobile number !!!! Omg omg omg I’m screaming I hate you !!!!!!
Doesn't work most of the time
Terrible buggy app.
