Cureatr Mobile User Reviews

Cureatr Inc.

Top reviews

Most RecentHighest RatedLowest Rated

Hard to use

Not a fan, my team had been using Telegram it’s so much more user friendly and easier to find people. I have literally approved teammates access to Cureatr and can’t find them when I search for them. This platform needs some major updates/upgrades it shouldn’t be this hard to use

Hawkeye387

3 months ago

Very good app for defined setting, could use a few feature adds

Very good for communicating with facility staff. Nice function of being able to assign coverage docs and availability. Very nice feature of being able to add people to conversation.

However, needs a search function, as well as mark message as “unread” function.

Swimmingbuffalo

2 years ago

Response from developer

Hello! Thank you for reaching out and providing feedback. We are sorry you are having issues with our app. Cureatr has made a few updates recently to the log in process that make it easier for you to get in and start using the app. If you download the new version (3.0), you can establish face or touch-ID as your password to quickly log back in if you sign out. If you have any other feedback or questions, please contact us at support@cureatr.com.

Needs a patient search option.

Needs a search option to look up patients. Very frustrating to have to scroll and scroll to find a patient.

DocNeph

2 years ago

You can’t search previous conversations

A messaging app in which you can’t search previous conversations is pretty useless.

hhbihdtjijf

2 years ago

Unable to add patient icon

Unable to add patient icon at bottom of screen. No IT follow up after emailed for assistance.

Tgereveiwer

2 years ago

Could use improvements

App is basic at best. There needs to be ability to not recieve notifications or need to archive messages received when marked as off duty
Th e volume of messages that are requiring archiving is stored to device via app and takes up too much space on phone.

Groovyrn

3 years ago

New change in display makes it impossible to read patient name

I used to love Cureatr. I can not really use it anymore. The patient name is now nearly completely obscured by a black background. It is too dangerous to try and communicate with Cureatr since I cannot tell who the patient is

@$&9@0

3 years ago

Include a search or filter function PLEASE!!!!

I work for a healthcare company and cover several venues. We use this app constantly. I sometimes receive upwards of 200 messages in a day. It is inefficient and time intensive to scroll through all messages to reference one.

Additionally, in the latest update (yesterday) the subject line background is black while the font is dark gray. This makes it difficult to see which patient is being referenced while in the message. Please either lighten the background or the text to provide more contrast.

Many thanks from a grateful superuser!

Show less

a;ksdjflajf

3 years ago

Response from developer

Hi a;ksdjflajf! Thanks for your feedback. Because of your review, we released Cureatr's new version 2.26 with the ability to archive all messages. Thanks again for using Cureatr.

Helpful tool, needs a fix

The tool is quite helpful. Does not show new messages on this touch pad until you go to Account screen, then back to Message screen.

sw test bob

3 years ago

Useful tool but far from perfect

We use this tool for primary communication between the provider and staff. Photos are handy to use. Mobile version does not allow attaching of files, which would be nice. Notifications are buggy and often I find “batches” of messages coming in, not in real time. This may be due to my cellular coverage but don’t have any issues with other apps. My biggest gripe is the inability to search messages. Unfortunately, the app implementation for providers by the health care institution is locked down and does not allow providers to link patients (but staff can - was told that I would be able to see other provider patient names). This is a HUGE problem as neither staff nor myself can easily refer to a message I initiated without scrolling through endless messages. If the app had a general search mechanism, this would help immensely!

Show less

.: tani :.

4 years ago

Response from developer

Hello and thank you for your feedback. Cureatr does have the ability to attach from the phone's gallery, however, many institutions disable this feature for compliance and security purposes. We will bring the search ability to our product team for review. In the meantime, if you know the provider/team mate involved in a past message, you can compose a message and type that user's name in. When it appears, click the profile picture or initials. A list of messages you have with them will show in the profile screen. For other issues, please do not hesitate to contact Cureatr Support (support@cureatr.com) and someone on our team will reach out to help!