Please update the app!
Us paying customers are super frustrated with the app! It needs updates and is always so glitchy!
Constantly Broke
Constant problems with this app, is broken more than it works.
Don’t Use 4Change for Electricity!!!
They “upgraded” their system so you can no longer see daily or weekly usage to track your electricity usage. Literally need to track it on the meter. Absolute garbage can of a company. Biggest Downgrade in service possible. STAY AWAY at all costs. I will be switching providers soon unless they revert this feature.
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Phone is terrible
I can never used the phone app. It denies my login every time, so I used the app on my laptop. Need this fixed!
Horrible company horrible app
App barely works customer service is worst
New update is a downgrade
The app was perfect before. I was able to see energy spent per cycle, month, week or day. The only option now is per month which is extremely unhelpful. I have no clue why they would make this update unless it’s to keep users in the dark about their actual current use.
Sneaky update
Since 4Change did an update on the app you can no longer track your usage accordingly to make you stay within budget. What a sneaky way for them to make sure they can over charge for electricity usage. I won’t be using them next time around if they don’t fix this.
Turns off autopay
This app is useless. I had a late payment because my autopay was randomly turned off. Then when I tried to readd the autopay it failed. This is an absolutely shady business practice trying to make money off late fees. Completely unethical.
A downgrade
They removed the feature that showed daily usage and temperatures.
Now it’s a less helpful “monthly” total even though the pay cycle straddles months.
They took a useful, helpful data tool and downgraded it in every way possible.
Now it’s a less helpful “monthly” total even though the pay cycle straddles months.
They took a useful, helpful data tool and downgraded it in every way possible.
Bad update
You can no longer see your daily usage! The new update took days and it’s completely useless. The last app wasn’t even that bad, not sure why they made so many changes. Very disappointed!
La update esta horrible
La aplicación anterior era mucho mejor, era la razón principal por la que tenia este servicio. Ya no te deja mirar cuanto haz consumido, cuando termine mi contrato definitivamente iré con otra compañía.
Sneaky update
Since 4Change did an update on the app you can no longer track your usage accordingly to make you stay within budget. What a sneaky way for them to make sure they can over charge for electricity usage. I won’t be using them next time around if they don’t fix this.
Don’t Use 4Change for Electricity!!!
They “upgraded” their system so you can no longer see daily or weekly usage to track your electricity usage. Literally need to track it on the meter. Absolute garbage can of a company. Biggest Downgrade in service possible. STAY AWAY at all costs. I will be switching providers soon unless they revert this feature.
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Unable to login
Unable to get into the app in about a week. Able to login through a browser but not through the app.
Terrible App Update
I was able to see my usage / cost daily on a chart, after the update you can no longer see it daily. It seems like the company no longer wants you to know your exact usage so they can charge the double rate if you don’t hit your kwh usage under your contract. This update is terrible (Nov/2025) I was happy with this company until this update. I will no longer recommend them and will be looking at other companies now. If app returns to the old version I’m happy to edit my review!!
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Disappointed Customer
The new website and app are very disappointing. I used to be able to see my daily usage, but I can only see monthly use now. My contract requires that I use a minimum # kWh per month. This change makes it MUCH more difficult to see what day the current billing cycle ends and how much I’ve used so far. Guess I’ll have to waste time calling the company every month instead of just looking it up myself??
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Updated App Stinks
I have been hanging with 4Change Energy for a long time.
Their previous app was OK, but had issues. Mainly that you would not get updates on the daily usage until two days after, and if trying to assess consumption during the weekend, then it could be four or five days late.
Their updated app went two steps back. Now, you cannot track down daily or yearly usage.
Their previous app was OK, but had issues. Mainly that you would not get updates on the daily usage until two days after, and if trying to assess consumption during the weekend, then it could be four or five days late.
Their updated app went two steps back. Now, you cannot track down daily or yearly usage.
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App temporarily down…
The app has been down for several days but the website notified us. I’m looking forward to the app coming back up.
Login doesn’t even work
Just like everyone else says, this app is useless.
Doesn’t allow me to log in
I thought I just had forgotten my password, but after changing it multiple times it seems like is the app. It needs to be improved/updated asap.
