Leave a Review CoPilot GPS Navigation
Glad it's finally been taken over by a map/GPS company!
We've been using CoPilot for several years now for a GPS while traveling in our RV - ever since Rand McNally abandoned their RV GPS app (we lost $99 on that one). When we bought CoPilot originally, it had several very nice features but when it was first sold off, the new owners (ALK?) unbundled many of the good features and we lost stuff we had already paid for. (Must have been taking lessons from the airlines.😆) Now that Trimble has taken over, our favorite features have returned and it looks like this is going to be a good iteration, as long as they don't get greedy. We give it 4 stars because we just got it and we're not sure how it will work in use but it looks good so far.Show lessMarkintheGardens
Best one out there
Have not tried garmin but waaaaaaayyyyyy better than rand mcripoffnally. Only issue I have is eta is based off current time zone that Apple device is set to. Figure that out and subtract/add hours to figure true eta. I’ve had it run me down a non truck route in alabamy once. Other than that no problems and worth the cost. Dev seems to do regular updates. Could use crowd sourced ratings of truck stops/Wally worlds/ rest areas but it’s not a dealbreaker. Traffic updates are fairly reliable as are routes. Gj dood. It’s sad as can be that seemingly one guy can outperform rand McNally and all their billions of dollars. No joke!!!!Show lessHungry trucker
Update terrible
New copilot terrible, I have used daily for about 3 years, recent update saw a lot of well established addresses unable to be found. Streets can be found but not street numbers, the system will not let you add an address by searching, you need to find it manually by looking at the map, meaning you have to find the address another way. Additionally live traffic updates have become poor and seem to be a waste of moneyShow lessJasonseci
Developer Response
Hi, We are aware of this problem and our developers have found a solution to it, which will be deployed through an update to all users very soon. Sorry for this inconvenience.Updated; Getting better
Update: after contacting the developers I found that I did not lose my previous purchase as it appeared. I have checked several routes I travel both with my camper and without. CoPilot has performed better than using google maps! Google maps assumes I am in a car, CoPilot routes me on better roads for RV travel. In fact, comparing my known routes (google v. CoPilot), CoPilot was the only one who gave me reasonable travel directions. Google gave several back roads I know I can’t travel.
The app it’s self is ok and getting better.
I am very disappointed that I paid full price, over $60 last year for this app, and now it is being marketed as a free app with subscriptions. The subscriptions are significantly less expensive then when I purchased the app. I purchased the app for an RV and paid for one year of Active Traffic.... now this is less than half the price.
ALK Tech really owes its customers something for purchasing at the original price. If nothing else they should give a second year of the service to the account.
Also the customer service is very lacking. No where can I find a contact for the CoPilot service to ask these questions... only for the parent company that likely won’t lead anywhere.Show lessPistolpete1225
Developer Response
Dear Customer, Thank you for your review. We understand that it can be frustrating. Please use this link https://goo.gl/trBXr6 to directly contact our support team and someone will be able to assist you further with this issue. Regards,This thing almost killed us!!!
If I could give it negative rating I would . This guided us into a closed road with our 45 ft motor home and 25 ft trailer. A very narrow rd. There was also a rr track paralleling the rd and a few trains came along while we were trying to figure out what to do. Tried to back up into a rd that was crossing the track but it was uphill and we were blocking traffic as well as it would have left the trailer on the tracks if a train came along as there wasn’t a long distance and was onto the tracks as well. There was a narrow driveway with a ditch on both sides ahead and only because my husband has experience with tractors with trailers was he able to back in and get us out of there. If he had not been as experienced as he was we would have had to pay for a tow out of there, they would have had to unhook the trailer with the car and tow the motor home backwards then we would have had to have the trailer turned around and towed it back to the motor home to be hooked back up. After we did get ourselves out of there the app kept trying to reroute us back at which time we turned it off and guessed our way out of the town and back to the interstate. This took place because we relied on it to go from the campground we were at to the interstate. I am on a trial for this app and nowhere can I find out how to opt out so before you start your trial period find out how to get out of it first.Show lessvinnycat1
Developer Response
Hi, we are really sorry to hear that you were having issues with our app and we'd like to help. In order to allow our support team to investigate the issue and provide you with the best technical assistance, could you please send a request including your CoPilot ID, at https://goo.gl/trBXr6? Thank you very much!Life saver
I was away in the unfamiliar city and the time was about 11 pm and it was raining.
I believe in Murphy’s Law guess what
My car navigation was not picking up my location may be because of thick clouds still I turned the engine off and on few times thinking it will reboot the system but no chance.
Then I realised i have my phone autopilot turned it on and it picked up the signal and so i was on the way to Sydney.Show lessDanny 1760
Good app
26 March 2019
Maps out if date
POI (points of interests) out if date.
The whole app is pointless.
Just use google maps. At least its constantly updated and correct unlike this mess that “might” get updated.
Update 28 April 2018
Downgraded star to one!
Getting multiple emails sent (developer response emails) from Apple or ALK about last review.
Sick of getting these multiple emails.
Either ALK is trying to push me for a better review or Apple has a problem somewhere
And in response to developer—— Map updates should be more than twice a year!
Update 8 April 2018
New interface is confusing
No map updates for ages.
Sent through reading changes last year and still not amended on any map updates. Don’t hold your breathe!
Has nice layout and I find it easy to load routes or navigate to saved favourites.
Only problem is it always loads in 3D mode and I have to change it back to 2D. I prefer the 2D mode but it doesn't seem to want to save this setting on the iPad Air 2. It does on my old iPad 2. ?????
I've deleted reinstalled many times and CoPilot staff trying to solve it.
Nice clear maps but they do seem slight out of date or at least aren't updated very regularly.
Plenty of different options for navigating and settings to change and voices (no celebrity) to download. Overall a good gps tool. Nice to have one app that you can download maps into instead of having multiple appsShow lessCapcomnz
Developer Response
Thanks for your review. With regards to our map updates, the last update dates back to the last quarter of 2017, moreover they are updated twice a year. Remember that you can always contact our support team via the following link: https://support.copilotgps.com/support/tickets/new.Yelp is useless
This app used to be really good but the choice of Yelp as the online search engine (and I use that term loosely in Yelp’s case) is a complete waste of time as it only finds things that obviously pay Yelp to be on there. Even if you narrow the search to a town/suburb it just brings up hundreds of other cafes/hotels for example that you aren’t interested in, that aren’t even anywhere near the suburb you enter.
Unless you know the specific address (try looking for a lookout) the search function is useless. Presumably CoPilot get paid every time someone uses their search facility.
Please go back to Google or another search engine that actually has a lot of content.Show lessLectricStix
Used to love this app
I have used and bragged about copilot to my friends for years. However, this recent up grade is terrible. Not only was I forced to upgrade just when I needed to use the app off line, the conversion was complex and I had to re-enter all of my favorites individually as they would not transfer over. Then, and only then, did to learn that the find feature to access my favorites and other items is now a “premium”. Such a basic function now with the premium cost. Ugggg.
Now, just went to upgrade, so I could use the search feature. Only upgrade includes online access. The best feature of copilot was being able to navigate off-line. If I wanted to be online and burning through data why use this when Google maps and other online services are available. I think I’m done with copilot. Very sad.Show lessA Storm Fan
Great but..Planning a trip is the weak point
Great app and really useful but I find the planning of a trip not so easy on this app compared to what’s otherwise available say google maps. The new version has improved trip planning but it needs additional refinements. Get the spelling a little wrong and the app struggles... google spelling option would be great.Show lessThe territorian
Developer Response
Hello, We’re sorry to hear that you are unhappy with CoPilot. We take feedback very seriously and we continually work to improve the product. We’d appreciate if you could tell us a bit more about what you think by using this link: https://goo.gl/ABXDLy.
