Leave a Review CoPilot GPS Navigation
Back to be great again
I've been using this app for at least 7 years now and drove with it all across North America many times. It's my #1 in navigation. Previous update wasn't very nice and now it's the old good Copilot again with a few new features. The app is very responsive now. Thanks a lot.
After it became by subscription, I stopped using it. Removed and will never come to it again. It is not enough that PC Miler robes drivers of their miles, now I’d need to pay for it on top? Thanks, but never!Show lesswanderborn
Developer Response
Hi there, sorry to hear about this? Can you please get in touch with our support team, so we can investigate and help you restore your license? Thanks a lot. Please use this link to reach out: https://goo.gl/trBXr6Downgrade due to Privacy concerns
It’s not as good at routing as Apple Maps but privacy is important to me so I rated this app with five stars in the past as it didn’t track. I liked how they used their own maps instead of Google or Apple. The app does use Yelp but only when searching for POI.
I use the app with information sharing off.
Unfortunately, I am lowering my rating due to the app sharing data with Google, Facebook and Yahoo. If my data is going to be shared with these companies then there really is no reason to use the app since it’s routing is less accurate than the big guys. Regarding the developers response. I have been using the app a lot less due to privacy concerns. So were I still a regular user and fan the numbers would be a lot higher. I just checked the privacy report. There have been 9 connections to Google, 7 to Microsoft, 7 to Yahoo and 1 to Facebook. 🤔Show lessvoice__of__reason
Developer Response
Dear Customer, We would like to confirm to you that the Trimble MAPS CoPilot App does not in fact use Facebook or Yahoo services at all. The Places of Interest search function anonymously uses a “Yelp” provisioned service, as does the live Traffic function with a HERE data service. When licensing CoPilot in a transaction direct with the Apple or Google stores, Trimble MAPS is in receipt of detail confirming a license is active. We do not however, share any customer information relating to product use with either Google or Apple. The Trimble MAPS' privacy policy explains in more detail how we treat your personal information and protect your privacy when using our Software and is available to review at https://maps.trimble.com/privacy. For any more assistance, feel free to reach out at this page https://goo.gl/trBXr6. Thank you.Terrible setup process
You download the app, open it up, create an account, then you have to go through and pick your region, however on the trial version the only regions available are Europe, and North America, and even after purchasing a subscription you can’t change your region, so if your outside those two regions like Australasia for example, this app is useless!
I’ve contacted support, and even they haven’t been able to give me an answer on how to get around that.
Their support is pathetic! Do not buy!Show lessme60732
Developer Response
Hi there, Sorry to hear about this You may have been using CoPilot GPS with either the RV/Caravan- or Truck Feature? If so, you will not be able to access any further map regions, as the features are only available in North America and Europe. However, if you set up an account (to do so you need to reinstall and create a new Login) and use CoPilot in the Car-Mode, then you will be able to use our worldwide map upgrade, once you purchase that upgrade. Any questions, please do get in touch with our support: https://goo.gl/trBXr6Used to be a good app
I have used this app for quite a while and found it to be very good as I didn’t need an internet connection for it to work. Now I have to log in every time I use it and if I don’t have a internet connection it doesn’t work. Really not happy that I just paid another 12 months subs before I found this outShow lessgrayt571
Developer Response
We are sorry to hear that. This is due to the iOS15 Update and we have already a bug fix for our next release. Please keep an eye out for our app updates in the app store. Any questions please contact our support via: https://goo.gl/jkTlbeNowhere near TomTom
Have had high expectations of this app. Sadly, it is a major disappointment. 1. App can lock any time. On an iPhone it is a complete bugger because you manually need to swipe it out to then return to it to take you to point of destination. Obviously, this is barely convenient when it locks before you need to take an exit or make a crucial turn. I have wasted planet of journey time due to that. TomTom has never had this problem. 2. Rerouting hardly ever happens. Even if you take an alternative route, CP still takes you the one it has selected. 3. No chance to discuss issues over the phone. Customer service quite rightly avoid any contact due to issue no. 1 detailed above. 4. Despite having a traffic add-on (paid), the app would not detect closed roads on numerous occasions. Don’t need to tell you how brilliant of a feature this is! I’d go back to using TomTom within seconds, but they’ve stopped their iPhone app. I had used TT for about 3/4 years. With CP for 2+, but doubt I will keep it for any longer. P PS. App update performed less then a week ago; app locking was meant to be sorted. As I realised today, it was not after app locked yet again. By the way, the phone is brand new and was purchased 5 December, so no chance the device is weak. CoPilot is though. If zero stars was an option, that’s what they’d get.Show lessTheManYouLoveToHate
Developer Response
Hi there, Sorry to hear that? We would certainly want to work this through with you? Please contact us via https://goo.gl/trBXr6 and we will be happy to look into the matter. Thanks so much!Not reliable. Got me into trouble
It seems they aren’t updating this app accurately. To start I was experiencing several incidences where this app did not recognize the address I entered and would give me another option nearby. But I could accept this, however there were several times using this app that it would freeze and not update. And unless I was paying attention I could have missed a turn or something important. In order to overcome the freeze I would have to force close the app and reopen/ load it. That’s a concerning issue with regards to confidence of the product. But my topper to canceling my subscription and deleting the app was the directions it gave me to get on the freeway to other night, it instructed me to turn left so I was in the left lane pulling 70’ of Coach and trailer . It wasn’t till I neared the point where there should have been a left turn lane that I realized the app is wrong and I was supposed to have been on the right side of the road 3 lanes over to a helix on-ramp. And it became clear this on-ramp system had been there for many many years. I was left with having to navigate through small streets and come back around. For me, A subscription based app focused on trust for driving directions, it was a fail on a gargantuan level. No go for me Copilot. You aren’t worthy.Show lessIforgetpasswordstoo
Developer Response
Thanks for your review! We’re sorry to hear that you are unhappy with CoPilot. We take feedback very seriously and we continually work to improve our App. Please get in touch with our support team so we can help you better: https://goo.gl/trBXr6Tested it for 3500 miles
I juste came back from a trip I’ve made from Central Florida to Fort Sill in Oklahoma. I ised Co-Pilot for this trip and overall it behaved amazing. I LOVED the feature were you can find the next Rest Are ON YOUR ROUTE as we used them often. But if you don’t use rest areas you also have RV Parks and camping areas among a ton of other POI. In regards to what other people mentioned about taking you to places were you get stuck this is something EVERY GPS software does, is just a matter of common sense. I really hope the developers of Co-Pilot have the chance to keep developing this software in the future. Anothe feature I LOVED was thw fact that it tells you the amount of traffic in the upcoming 45 miles so you are ready before hand when that comes. Thank you developers! Keep up the amazong work you guys do!Show lessPlayer Teo
Increasing disappointment
I wanted to make sure I use this app for longer than a year before I gave a review. I have taken 7x 12hr + plus trips and countless 2 to 8hr trips. The app has frozen on every trip involving my RV multiple times. I shouldn’t have to do a hard reset every time at random times during my trip. ilThe app has taking me down gravel roads and small neighborhood taking me off of main road just to get back on the main road, it has added an hour plus drive time due to its inner difficulties that I could not control or would have had to micromanage the trip as it was a in progress. Save your money and stress and find another app that utilizes rv towingShow lessWaterfalls911
A good app, but terrible support!
I’ve been using the app for about a year and it has never issued a bad instruction. It’s multiple route to choose from and the traffic features are a real winners. The problem comes when you try to reach someone at the developer for tech support. They are slow to respond, don’t answer your question and leave you high and dry. My subscription is still with in the one year I paid for, but the app is back to basic mode and asking me to pay again. A simply fix for them, you’d think, but no. It’s been 3 days and now the weekend is here and I have no option but to repurchase something for which I’ve already paid. I rely on this app to assist me in safely and reliably doing my job and have communicated that to them, but have been ignored. So buy this app with the knowledge that you may be on your own.
Same problem again!! Absolute rubbish support!!!Show lessAmerichin
Developer Response
Hi, Your problem needs a more detailed examination. Please report it to our technical support team at https://goo.gl/trBXr6. We are always looking to help our users.TotalScam
Paid premium subscription did not get premium features,
Restore licences doesn’t work.
Total scam do not pay them you wont get any value.nicknakeisstupid
Developer Response
Oh no? Sorry to hear that? Can you please contact our technical support team via: https://goo.gl/trBXr6 We get you up and running. Thanks so much!
