CoPilot GPS Navigation User Reviews

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  • RV Navigation

    I am still running on the trial. We are using it to go from Texas back to Michigan with 3 KOA stops. There isn’t any tricky routing issues on this trip but the trip planner was helpful in planning the trek home.

    Being able to pick from several possible routes is nice.

    The voice turn by turn has worked well and if we finally decide to subscribe we will add that feature.

    The issues that keep me from just clicking on the Buy Now buttonthe are the lack of CarPlay projection of the map and there isn’t a description of the next action until you are fairly close to needing to execute it.

    In an RV and dealing with heavy traffic sometimes the verbal description of the next action gets lost and having a set of symbols describing what to do next is extremely helpful.

    We did put the phone in a cup holder mount so that I could see the screen, but it is not in a convenient position to just glance at it. For this to really work I will need to figure out how to mount the phone next to the trailer’s RVC display in such a way that the sun coming in through the windshield doesn’t overheat it.

    One feature that would clinch the deal, but it doesn’t have, is a button to tell the app to stop navigating while we take a detour or just visit a rest area. Resuming the routing would have it recalculate where it is and update the routing.

    We do have Waze running at the same time to get the road conditions and to display the map on the dash. It isn’t doing any routing though
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  • One of the worst integrations into the iOS framework ever

    Co-Pilot will navigate you around low bridges and keep you safe with your truck or RV no doubt. When you manage to load it, it works just fine.

    But it has to be the worst integration into the Apple ecosystem I own. It’s like a time machine because it takes me back to a decade ago when making stuff work across devices was the preserve of nerds and programmers. It has a licence system that just doesn’t work across multiple devices on one Apple account. It doesn’t even seem to support Apple’s password system. It makes you want to bin it if there was something better. The seamless concept of one ID across multiple devices is lost on these guys who must lice in some nerdy LINUX world or something. If I get into my RV and want to navigate on a device I haven’t used for some time it’s like pulling teeth. If I reinstall it after the winter when I need it it’s painful. I wouldn’t mind if it was cheap. It’s the most expensive app I own!

    I think the words ‘clunky’ and ‘inconvenient’ were invented by someone trying to use this app in 2021 and if it was face-swap I wouldn’t care, but it has a safety value and it makes staying safe a total challenge!
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    Developer Response

    Thanks for taking the time to provide us with your feedback. We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://goo.gl/trBXr6 Thank you!
  • Needs Work

    I made the purchase and literally canceled the very next day. I was still charged for the year subscription. However, what I didn’t like is that it’s not compatible with Apple Car Play which is a must these days. The second thing I didn’t like is that it took me on a road that was closed due to construction and once I passed my turned due to detour it kept rerouting me through small streets that I didn’t take because my RV is too big for those turns. So I had to go back to google maps. I mainly downloaded it so I can plug my RV height and width and get routes that my RV could go on but if it doesn’t recognize closed roads and it’s not compatible with Car Play really not worth it. Another problem I encountered is my RV is 13’6” and it would not accept those exact measurements even though it has the boxes asking for exact height so I had to put 14ft to be safe but that means I may be missing on a shorter route due to improper height on app. Was thinking of asking for a refund but not sure it’s worth the hassle.
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    Developer Response

    Hi there and thanks for your review. Sorry to hear that? We're always looking to improve your experience. Anything specific we can look into for you? Let us know by reaching out to https://goo.gl/trBXr6 We'd be happy to take a look into this for you!
  • Incorrect information on maps

    Here’s what I’ve noticed after purchasing, using, and running this side by side with Google Maps. 1- The maps are outdated. For example, on the east coast there are large areas of freeway and highway that have changed their exit number (don’t know why) but this map shows the old number. Google shows the updated numbers. 2- more importantly, there were at least 2 instances where the map told me to take an exit that was incorrect. For example, it said “stay to the left and follow exit 6B when in fact I needed to take a cloverleaf hard right exit to get on to 6B. The illustration was incorrect and labeled the exit incorrectly. Got me in trouble twice which is why I keep Google maps on to double check the info. I bought this app to help guide my RV around low clearance bridges, etc. it has done that so far but with the correction help of Google. Overall not happy with this app and unfortunate that I paid for it.
    Update-
    Got a reply with a question mark at the end of a statement and a cookie cutter response. On the latest trip it kept routing me off the road to a small road that went right back to the road I was on. Wish I could just get my money back.
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    Developer Response

    Hi there, Thanks for your review. If you notice any map error in CoPilot, please share the details via the MapSure feature in App (North America) or if you using another map region (ie: Europe) please send us the details so we can investigate and get it updated? You can reach us at https://goo.gl/trBXr6 Thank you so much!
  • It’s not quite TomTom but...

    It’s not too far off. I purchased this app for use mainly with my 8 meter mobile caravan, it’s not too far away from the mark, but it could do with updating - - Benefits, It does give me the guidance relating to sizes and weights of my van, that guidance seems to cover the bases, I’ve experimented with it over the last month, and have not been caught out. - Problems The major inconvenience being it’s lack of smoothly prompting me re problems ahead, I hear about the traffic holdups on the radio, and then have to ask it to recalculate the route, at which point it tells me about any such holdups, it would be better if it simply told me as I travelled along. The symbols showing bridge heights, widths etc are very small when viewed on the maps, whilst driving, they need to be larger, so that they can be seen easily. The zoom feature, either zoom whole journey, or zoom to next junction, needs reviewing, why not offer a 3rd option, zoom to next junction with max zoom range to, say 10 miles; where the view ahead is still reasonable, (if your next junction is 80 miles away, it makes a very small scale map to view). - Is it worth it? Yes - it is very good value for money, it does what it says on the box, as they say; it is a little quirky, but it does the job. You do need to read the instructions to get the best out of it, but it is worth trying it...
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  • Not good!

    I've unfortunately been using this app for three years because when they update the app I feel like it gets better before it gets worse. I don't know why I'm paying ten bucks a month for this app. The roads don't update very often and the app will try to take me down cemetery roads and non existent roads. It also constantly tries to bring me down one way streets and no truck roads. If your going to use this app you have to constantly look at your phone to make sure it's not screwing you into a ticket. On top of all this the app will randomly freeze and you'll have to restart it. Most times you don't realize it froze until you've gone way past your turn. Find another truck gps app!
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  • Fails at Main Job

    There are aspects of this app that I like. However, the main issue, and why I will no longer use it, is that it has failed multiple times to do the main thing that I got it for amd that is to avoid routes based on trailer length and height. I felt like it was worth paying the $30 for this exact feature. Otherwise, I could use Google Maps for free. This most recent time it took me right down the middle of the strip in Laughlin, NV. Come to find out, I could have stayed on a highway and avoided the tight space and traffic and been faster. Since being at this RV park I have noticed the highway route is what every other RV has taken to get here. After arriving my wife put the trip into Google Maps and it routed along the highway as well. It also often times doesn’t have the address I am looking to go to or the place by name. I could live with that, but I cannot live with it leading me on a route that is more dangerous/difficult due to our length. Again, this is supposed to be the whole reason to pay to get it. Disappointed that I wasted my money on this product.
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    Developer Response

    Thank you so much for your review. Sorry to hear that! To assist with this issue, it would be helpful to have a little bit more information. Can you please send any screenshots related to the issue (details about the planned trip and coordinates of the narrow road you mentioned)? via: https://goo.gl/trBXr6 so that we can help you better. We look forward to your email.
  • Seriously Lacking

    A Developer reply says CarPlay is on the agenda but can offer no timeframe for release. Difficult to understand why it’s not top of the list of things to do and why it’s so hard, when so many other providers offer it. Cancelled my subscription today. Will re-subscribe when CarPlay is offered

    Developer Response

    Thanks for your review! We are currently unable to provide any information as to when this option will be available, but we are working to bring this functionality to our users. If you have any further questions, you can contact us by going to: https://goo.gl/trBXr6
  • Can use a bit of update

    This used to be my go to app for navigation and still is (for now). However, a bit of improvement is urgently needed in certain areas. It keeps crashing - even on ‘Trip preview’ which is unacceptable (I’m using iPhone XI Pro with latest iOS update). It seems to struggle navigating while giving out various info e.g. turn notifications, speed warning. Using trip preview also triggers voice commands to reset to default requiring download of voices again. Also, searching online is only useful when you know the cities place you’re looking for otherwise it won’t give you the right results (if any). Tried reinstalling but it didn’t help.

    I thought I’d share my thoughts after using Copilot for years because the last thing anybody want is trying to reset the phone app after missing the exit on the motor way.
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    Developer Response

    Hi there, we are sorry for the trouble. Please share the information with us at https://goo.gl/trBXr6 so that we can look into the matter. Thank you!
  • Hot garbage

    For an app that charges money for RV navigation, this is impressive hot garbage. First, the points of interest - I’m just checking this in Winnemucca, NV right off I-80. I’m missing the RV park that I’m currently in while testing, and worse, both the Flying J and Pilot stations are just not there. Non existent restaurants, restaurants which have been here for years, missing...

    The clunky 4 year old interface does not scale to iPhone 11 Pro Max? Are you kidding me? It’s called Xcode and Swift. Maybe your programmers should explore that someday.

    And let’s get to the grand fallacy - no CarPlay support. The last thing on their website is from 2018 saying they were looking at it. It’s been 2 years, folks! That’s inexcusable. I’m towing with a Ford, and it’s had CarPlay for at least three years back... I’m not giving that up.

    I’m sticking with Apple Maps and maybe Truck Maps while anywhere near Delaware and their weird tunnel restrictions.

    So to summarize- hot garbage, ancient non-updated interface, wildly inaccurate POI to the point of being inexcusable for anyone wanting to use this with a truck or an RV with a Good Sam membership, no CarPlay. Aaaaand, deleted app.
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