Leave a Review CoPilot GPS Navigation
Inaccurate and dangerous to use!
We bought this for a road trip up the east coast since they tend to have low bridges and we were pulling a 44’ toy hauler. Despite knowing the length and height of our rv we were constantly taken off roads and put into situations that were very stressful and hard to navigate. We were even taken off of the toll parkway and then taken right back on requiring us to pay the $40 toll TWICE! I was navigated you take car only roads, off and back on the same roads multiple times, ridiculous! This app was extremely dangerous due to it not being able to go on our CarPlay. I often felt like I was blindly driving since it wasn’t safe to look down at this app. I ended up putting google on the car so I had some sort of direction. I’m super disappointed in this app. It did warn us of low bridges, otherwise it just added tons of unnecessary stress and cost us money!Show lessawinston69
Developer Response
We'll look into this issue for you. Please send us a ticket via: https://goo.gl/trBXr6 so that we can follow up. Thank you!No CarPlay support
This app is fantastic in most ways. My two complaints are 1) this is not compatible with CarPlay so it doesn’t show up on my dashboard screen like Google Maps does. Instead I turn Google on with the volume muted and run Copilot on my phone with the volume on. This is sometimes confusing but much easier to glance at than the tiny phone screen.
My other complaint is I can’t share saved trips across devices. They are saved as files locally to my device so I can’t open it on my wife’s phone for when she is driving. I have to duplicate the trip manually.
For some reason Copilot rarely has truck stops by the brand and address shown on Google. This is usually okay to work around but I do find it odd.Show lesslobster15526487
Fix issues for Australia
Hi
I have downloaded the app but its forcing to use one of the two option europe or north america is this app not for Australia routes ?
If not fine. If yes why there is no option to select australia ? And it’s mention once i select 1 of the 2 options which is not for me i can’t change it back at all. Any truckies from Australia have suggestions ?Show lessStop critisizing
Developer Response
Hi there, thanks for your review. Sorry for the inconvenience. The Truck Feature is not available in any other regions: ONLY for either North America OR Europe. There are no further map upgrades if you use CoPilot GPS in Truck or RV mode. If you want to use CoPilot GPS in Australia, this is only available with Car-Mode. If you have further questions or you want to contact us? Please go to: https://goo.gl/trBXr6 we’d be happy to assist you.Needs an update and soon
I love this app very much because I travel in an RV so I trust it’s not going to take me through a low overpass but it needs an update and real soon because I haven’t been able to use since last iPhone update. It just keeps crashing whenever I try to enter a destination. It wasn’t a cheap app either so it’s not fair that I haven’t been able to use it on my last two recent trips. I still give it four stars because when it works, it works! Update it please!
UPDATE: Copilot finally contacted me and gave me clear and easy instructions to delete and reinstall the app and now it’s working like a charm again. Good customer service even though it’s a little slow.Show lessLittleMoe40
TRASH APP
Honestly, take down the app. Dissolve the company and all of you jump off of a bridge. How could you put out such a trash app? I use this app for work. I use a truck profile and this thing will ask me to bang a uturn on a divided highway. It will send me down a road and lead me to a bike path. It will tell me odd numbers are on the right when they’re on the left. It will have me take a left to get to a location when the address is to the right. It brought me down a road that led to a dirt road that led into someone’s driveway. It has brought me down a dead end as if the road continues. It will ask me to turn around safely in a culvers sack but then when I miss a turn on a main road it will lead me three or 4 miles away from my route to turn me around and bring me back. It doesn’t learn. It takes me out of my way instead of down the shorter route. It will take me down main roads instead of side streets where there are no restrictions. TRASH!Show lessHostel327
Developer Response
Oh no! Sorry to hear that. We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We would like to help! In order to find out what happened here, we need more information? Please contact us at https://goo.gl/trBXr6 so we can connect? Thanks so much!Used to have the Caravan part
Having paid for a lifetime version which included a Caravan/Motorhome profile I was more than happy with Copilot. Ok any GPS system may give strange routing from time to time but you need to get into the habit of reviewing the route before the journey and change as necessary. THEN there was a major change....suddenly the Caravan/Motorhome profile disappeared and what was introduced was a subscription profile that allowed you to specific dimensions of the Caravan or Motorhome. I was more than happy with what I had paid for originally....ok I couldn’t enter my Motorhome dimensions but the suggested routing worked reasonably well.
So I complained and after numerous to and fro correspondence they gave me the new subscription based Caravan/Motorhome for free. Guess what, it lasted for a few months and then stupid me changed my email address and guess what the Caravan/Motorhome profile disappeared again. After contacting Copilot or Trimble (as is the current owner) again to get it back, and after proving they had given it back once already they refused to give it back and said I had to subscribe to it. The original version was perfectly adequate for my needs, the newer version may be better, but why do I have to pay again for something I have already paid for and was quite happy with. Trading Standards will be contacted, as this is surely not ethical....I will be taking this further....Show lessMikMex
Developer Response
Hi there, Sorry to hear that. We would like to help. Please contact us at https://goo.gl/trBXr6password management
password management is terrible. It’s not the first time this is been difficult. specifically I have three devices two iPads and one iPhone. The iPhone and the iPad will logon automatically with my thumbprint. The iPad Pro 11 inch will not allow me to logon with the existing password nor will it allow me to change the password not that I want to. The password that is being used for both the devices that currently work are not consistent with theRequirements that your website currently states four characters required to make it a valid password. I hope you can shed some light on this,Oh and by the way I’m trying to submit this and it wants me to find a nickname that will work for me and of course all I get back as iMessages is that that nickname was taken so I got to sit here and sort for nicknames just so I can get help from you peopleShow lessLousySupportfor nick
Great app and very helpful at a good price, however...
I use this app always when driving for work, i especially like the fact it doesn’t really use data with the downloaded maps.
Only issues I’ve really found is finding addresses sometimes the postcode isn’t enough and the cross streets don’t come up, making me have to go onto google maps satellite view to find where I need to be then transfer the pin drop into copilot, bit of a ball ache to be fair but not really too much or a drama.
Also sometimes the routes it chooses are interesting. Yesterday due to problems on the M6 copilot decided to send me through Birmingham, not really a big deal I thought, even though I hate the place. But when it started taking me down residential streets, with sharp left turns into narrow streets my blood pressure started to rise a bit. None of the streets had weight limits so I guess to the algorithm they were fair game, but yeh, not very practical! I guess that’s where a bit of common sense comes in to not just blindly follow the sat nav.
All in all though it’s never made me hit a bridge, never tried to take me down roads I’m not allowed down (only the “except for access” roads) so for £9 a month you can’t really go wrong. Jut don’t follow it blindly or you may end up in a tight spotShow lessct8637
For planning not to travel
Others have commented that Copilot struggles to find addresses. I'd go further. With businesses seeking customers Copilot is missing an advertising trick and charging us money that ads revenue would dwarf and give us better data.
The planning of multiple stop journeys is very competent if clunky with too many steps to add a stop. The navigation is trumped by other packages. I found I was later arriving than colleagues on the same journey, making them wait for me. Saving trips doesn't use recognised file systems like one drive on my iPhone so I can't edit a day easily when it changes or share it with colleagues as I can with other navigation apps. That means being restricted to steps which they can't use. It's also hard to see actual speed and limits which are wrong too often. If the only improvement is to automate grabbing our money at renewal you're not listening.
If you are, you should merge with What3words and TomTom. I need lots of bits from all three to work most effectively.Show lessBusyJed
A once good app no more
I’ve used this app for around 10 years, always accurate, I swore by it and promoted it to others even purchasing the payed app. In 2019 I was traveling in North and south Carolina and it had a few glitches. I upgraded it to the RV version thinking it would correct the issue but it did not, not only is it wildly inaccurate it had me leaving the interstate to make a u turn and then right back on it for no reason at all. The “rv routing” had me on one lane roads in the middle of nowhere again taking me down a road to make a u turn for no reason and then right back on the road I was already on. I looked at Apple Maps and the routing copilot took me on was almost 100 miles out of the way by the time I had to back track and go the correct rout. I really liked copilot and hate that is changed to a mostly useless app. And yelp for a search engine is useless as well. I have to find what I’m looking for on google and then add the address. I am very disappointedShow lessJimmymjr
Developer Response
Hi Jimmy! Thanks for your review. We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to https://goo.gl/trBXr6
