Leave a Review Emirates NBD
App is nice but security is to complicated
I like the design and convenience. But one you need something more that check you balance… you have to remember many many passwords, smart pins, secret questions… it’s way to complicated. And if you got a mistake… they lock all this special features for 15 days🤦♂️ the app is good until that particular moment when you need something more than just checking a balanceShow lessJohnChong85
Developer Response
Hi John, thank you for sharing your feedback. We would like to know more about your experience. Please send us your details with relevant screenshots to mobilebankingdev@emiratesnbd.com from your Email ID registered with the bank so we can address it right away.Very basic app
If you are using this app for basic banking like check balance, transfer and paying bills, it would be a very good app. I tried many other services but they did not work or even no one even contacted me. Emirates NBD is way behind digital services. Example: apply for supplementry card, once you subit, nothing happens and there is no way to know what should happen next.Show lessKMMMHMH
Developer Response
Thank you for your feedback and taking time to write to us with regards to your concern. To assist you further regarding Mobile / Online banking, kindly send in your details to mobilebankingdev@emiratesnbd.com from your registered email id with us. We assure you a response within 2 working days.Transfers bug
App always asks for ‘city’ in the destination bank screen for international transfer. Even if you select from a previous transfer. The search never finds my bank. This only started occurring some months ago and can only use a laptop for transfers, for some reason this bug is only on mobile devices. Please either fix the bank search engine or recognize previous information entered. Thanks.Show lessAirplneguy
Developer Response
Hi , thank you for reaching out to us. Kindly try to enter the country, bank name and city only and click search or you can use online banking in the meantime. For further concerns, please send your details at mobilebankingdev@emiratesnbd.com from your registered Email ID so we can support you right away.