MIDFLORIDA Mobile Branch User Reviews

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Leave a Review MIDFLORIDA Mobile Branch
  • Needs overhaul

    The new external account linking doesn’t work for navy federal. Can only see my debit card info and not my credit card. Can’t pull up any previous statements even last months. Extremely irritating and will be discontinuing my MIDFLORIDA accounts. MIDFLORIDA is notorious for abysmal service.
  • Cannot print or email statements

    MIDFLORIDA doesn’t always mail me my bill for my car loan. This has almost caused me to be late with my bill. I have since downloaded the app, but have found I cannot print or email the statements so that I can write a check and send the payments in. I do not like online bill pay because I have had many times where multiple payments have been taken out and put be in a delinquent state causing over draft fees. I would rather mail my bill in. Please make the app easier to handle these or have MIDFLORIDA mail out statements on time monthly.
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  • Does Not Work On MacOS

    Please make this app work on Mac OS M2 Chip.
  • Locked in portrait mode.

    Not very iPad friendly at all. But seems reasonable functional.

    I always have more that bank account, as a backup. MidFlorida is more backup account than primary. Suncoast offers a better app and better user experience.
  • Horrendous

    By far the worst banking app and bank I have ever encountered. The user interface is so poor that it is easier to just send a check every month for loan payments than to link external accounts. If your dealership or anyone approves you for a loan through this bank, run. You’ll despise every single minute. I’m going to refinance a car loan just to get away from this bank.
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  • Yubikey Mobile App on iPhone

    I purchased two yubikeys to increase security. They work fine on the website however when trying to use them on the mobile app they don’t work. I contacted the help desk and the last response I got was the problem is the key and not your app. The keys work fine for other mobile apps just not your. Hopefully you can figure out what the issue is with the mobile app. It show the NFC on the app and it appears to scan but nothing happens. Please fix it!
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  • Not a trustworthy app

    I use the mobile app to keep track of my banking. For a long time everything was hunky dory, but for the last couple months it’s been total crap. I click on the logo and I get nothing but a blue screen and it happens over and over until I delete the app and reinstall it and go through the security hassle. Very disappointed 😞
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  • App is out of date and not user-friendly.

    App doesn’t work with iphone keychain for stored log in info. App does not save payment method details. Everything has to be entered manually every time you use the app. Overall functions are not user-friendly. I would not recommend this app.
  • Just as good as the credit union it’s self!

    WOW! This app has the same quality as they have service. I always thought a credit union with a $15 dollar “convenience” fee for just making a payment was crap but man this app just goes well with it. I can not wait to refinance away from this place next month.
  • Quality

    Please up date it. I like the app; its uncomplicated and has most everything we need. I hope they are keeping it secure; other than that; good.

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