App is out of date and not user-friendly.
App doesn’t work with iphone keychain for stored log in info. App does not save payment method details. Everything has to be entered manually every time you use the app. Overall functions are not user-friendly. I would not recommend this app.
Just as good as the credit union it’s self!
WOW! This app has the same quality as they have service. I always thought a credit union with a $15 dollar “convenience” fee for just making a payment was crap but man this app just goes well with it. I can not wait to refinance away from this place next month.
Quality
Please up date it. I like the app; its uncomplicated and has most everything we need. I hope they are keeping it secure; other than that; good.
Doesn’t work on iPhone 13 mini
The top menu and setting buttons don’t work on the smaller screen on the iPhone mini series. I can make it work but get stuck when I need to go back and just have to close the app and start over. Hope this helps your team with a fix/update. Thanks!
Not as good as other banking apps
I like that I can transfer money from outside accounts within the app. However, after about a month, the Midflorida app lost connection with my outside bank so the balances shown for never accurate.
When I go into my checking account, I should be able to see my pending transactions THERE with an available and actual balance. Pending transactions within the main menu doesn’t make a lot of sense.
I wanted to compare the savings account rate through MidFlorida to my savings account rate on another account, but couldn’t locate that information within the app.
Hopefully, MidFlorida will read these reviews and update the app with users’ suggestions.
When I go into my checking account, I should be able to see my pending transactions THERE with an available and actual balance. Pending transactions within the main menu doesn’t make a lot of sense.
I wanted to compare the savings account rate through MidFlorida to my savings account rate on another account, but couldn’t locate that information within the app.
Hopefully, MidFlorida will read these reviews and update the app with users’ suggestions.
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Extreme lack of quality
The lack of quality of this app is just horrible. The updates of all your purchases are always slow. Reading out of the “pending transactions” is my best way of not over drafting so much. Instead of just automatically subtracting what you’ve purchased from the account it stays the same but has a tab for the pending transactions. There’s no text option for like how much you spend or anything. I think I’m going to switch soon
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Account Info Does Not Update Properly
I’ve made numerous transfers from another checking account to my Mid Florida account and they do not reflect on the mobile app, even after deleting and reinstalling. Reached out to customer support they just tell me to send a screenshot of proof that it’s happening. Will be deleting this app until they get some major issues resolved with respect to basic functionality.
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Joint account problem
My wife and I share an account and this app is not built to have multiple devices logged into the same banking account, probably for security reasons but if I want to log into my account it instead sends my wife a text notification or email to verify which is highly annoying. I don’t even check my account because of this but I would like to see how much money I have on the go without depending on my wife to get that text notification to let me get logged in
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If it’s not broken
I have been banking with mid Florida for a long time and have always been happy with them as a bank/credit union. Their apps however have always been a frustration. It seems like every time they update the app it’s extraordinarily slow if it loads at all. By the time they fix it they update it again and the process starts over. It would be nice if they could get it running properly and then leave it alone.
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App update
I’m really liking the new design of the MidFlorida mobile app. It’s very easy to navigate. Everything is easy to read. I have been a MidFlorida customer for about 15 years and I’ve never been disappointed in any changes made to this app. Good job marketing department. Keep up the good work. Sincerely one happy customer.
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Response from developer
Glad to hear! Thanks for taking the time to reach out, and thank you for your continued membership. We're so glad to have you. -Rebecca
