No help and support for the valuable customer/players
My Valley shop is not working. I can not buy an item with my tokens. It’s shaded and not available. I do have enough tokens to buy it. Just don’t understand why I can’t buy this item that I have tokens for. I have a screenshot photo for proof if you put the attachment on here.
I’ve been having a lot of issues with hay day lately and yet no help or support from you. If you scroll up on my messages you will see. You guys keep sending me back to the beginning of the querie every time I submit my messages. It’s very frustrating and I feel that hay day is showing me that I am not important. I’m so upset at this because I’ve been playing hay day since they first came out and I’ve poured money on here to support you guys for years and I can’t get help back because my hay day isn’t working right! Please fix my valley and my hay day app. I’ve done everything from deleting hay day, reinstall the app and rebooted my iPad. It’s like a normal occurrence for me. Lost a few decorations in the past when I get them from the mystery mailbox. My hay day glitches and I see my items disappear. If this message does not help me… I will leave hay day. It’s not worth my time and my money.
For those interested in playing hay day…. BEWARE!! THIS GAME IS NOT THE SAME ANYMORE!! Too many issues on the app and you get no help from real humans in support when you do have issues. Not worth it!!
I’ve been having a lot of issues with hay day lately and yet no help or support from you. If you scroll up on my messages you will see. You guys keep sending me back to the beginning of the querie every time I submit my messages. It’s very frustrating and I feel that hay day is showing me that I am not important. I’m so upset at this because I’ve been playing hay day since they first came out and I’ve poured money on here to support you guys for years and I can’t get help back because my hay day isn’t working right! Please fix my valley and my hay day app. I’ve done everything from deleting hay day, reinstall the app and rebooted my iPad. It’s like a normal occurrence for me. Lost a few decorations in the past when I get them from the mystery mailbox. My hay day glitches and I see my items disappear. If this message does not help me… I will leave hay day. It’s not worth my time and my money.
For those interested in playing hay day…. BEWARE!! THIS GAME IS NOT THE SAME ANYMORE!! Too many issues on the app and you get no help from real humans in support when you do have issues. Not worth it!!
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Fix the newspaper glitch pls
this game is awesome I’ve played it for years, ive Recently noticed that when you click on the newspaper it goes completely white with only showing the page you’re on. This is very annoying when you’re trying to buy and sell because you cannot see what there is and it doesn’t let you click on anything.
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I have a love/dislike relationship with Hay Day
First, this is the first game I ever downloaded when I got my first smart phone…about 10 years ago…maybe more. I played it every day pretty steadily. Then I stopped and started, stopped and started for a while. Here’s what bothers me and why I stopped for a while:I’ve played every day, several times a day for a week and I’ve received only two land deeds. I have maybe three or four. I need 12, 16 and even 40 to 60 for the land across from my farm. It’s dang near impossible to get deeds. The other thing that bothers me is, it’s also dang near impossible to upgrade my barn and silo now. I have plenty of two items and have been stuck with only 4-5 of the third item for the longest time. The last thing that bothers me is it’s again dang near impossible to get diamonds. I would really truly appreciate if the developers would make all those easier to get.
Now, I love that the crops don’t die if you don’t harvest right away, your animals don’t die if you don’t feed them and so on. We all can’t be on our phones playing games all the time. So that’s a major plus! I love well everything else about playing the game. I love being able to buy rabbits and puppies and kitties and donkeys and such. I quit playing the other farm games and really don’t need to have another one other than Hay Day. But it really does need to have those few improvements for me to keep playing long term.
Now, I love that the crops don’t die if you don’t harvest right away, your animals don’t die if you don’t feed them and so on. We all can’t be on our phones playing games all the time. So that’s a major plus! I love well everything else about playing the game. I love being able to buy rabbits and puppies and kitties and donkeys and such. I quit playing the other farm games and really don’t need to have another one other than Hay Day. But it really does need to have those few improvements for me to keep playing long term.
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So fun
You should just get it omg! It is a super chill game and requires zero effort. When I’m just chilling I can go feed my cows or harvest some wheat and it’s so relaxing! It’s super addictive too and with every level there’s another new crop or production building which makes it so exciting! There are only ads if you want a reward and no interruptions! A few things I would like to see in the future updates would be maybe a campsite where you can get money and would have to provide breakfast and toilet paper etc. also maybe trading would be a fun idea since when I’m playing with my friend they have to put the item for 1 coin and at the end of the shop so someone else doesn’t get it and it’s just a bit of a hassle. So it would be fun to just be able to trade :D I hope you consider these ideas as they would be amazing updates! Anyways great game <3
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Lost my farm(no sense)
Why i can not Connect with facebook what is this??!!!
Great game, but no support
I recently began playing hay day and was enjoying it so went to make an in-app purchase for extra features. My money was taken straight away but I never received the items. The FAQ and Google said for me to request a refund through apple so I did that and then tried a different device to try buy it again but the same issue occurred. This time I contacted support as some people had said they were able to have the purchase processed this way. The first person seemed promising and asked for a screenshot of my purchase. The next person apologised for the wait and suggested refunding through apple. I replied to reiterate that I had tried this previously and was hoping for advice on how to fix the issue, but at this point a third person came in and said they cannot help me with this issue and not to contact them again for a while, then closed the chat. This in-app issue seems to be quite widespread and with no support or alternative options to troubleshoot it makes for a VERY poor user experience, and has very much made me not want to use the app again.
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Glitchy
I’m revising because I’m not so sure it’s a glitch that causes these issues rather it is likely intentional. I tried to make a purchase from a roadside stand and got the message I didn’t have enough storage. I had less than 400 of 450. I was trying to purchase qty of 9. I had to upgrade, used resources I needed for other projects. It’s intentional and disheartening.
I love the game, but recently I’ve encountered several glitches. I tapped to add feed to my barn, but it never showed up, I collected eggs for the derby, but the count collected didn’t change. I think it is a really jerk move to have any item cost more every time you buy it (fencing). That’s absurd. It is also absurd that the storage in the barn and silo are not one for one. I can put 15 barn items on sale but only free up one slot for the barn? Provide more ways to get building supplies if you are going to do that. It would be awesome to have an extended select option to move multiple items together. Ideally we could store some production lines (juicer, smelter, etc.). Some items are really similar- pumpkin and carrot pie; silver and platinum. It would be awesome if those were identified in the roadside shops. Please, stop right there if the response to any of the above is that you want it to be more real. I have a job, kids, a spouse, and bills. I don’t want to create another world where life isn’t fair/even and the bosses are pushing me down. I play this game to escape that reality.
I love the game, but recently I’ve encountered several glitches. I tapped to add feed to my barn, but it never showed up, I collected eggs for the derby, but the count collected didn’t change. I think it is a really jerk move to have any item cost more every time you buy it (fencing). That’s absurd. It is also absurd that the storage in the barn and silo are not one for one. I can put 15 barn items on sale but only free up one slot for the barn? Provide more ways to get building supplies if you are going to do that. It would be awesome to have an extended select option to move multiple items together. Ideally we could store some production lines (juicer, smelter, etc.). Some items are really similar- pumpkin and carrot pie; silver and platinum. It would be awesome if those were identified in the roadside shops. Please, stop right there if the response to any of the above is that you want it to be more real. I have a job, kids, a spouse, and bills. I don’t want to create another world where life isn’t fair/even and the bosses are pushing me down. I play this game to escape that reality.
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the epitome of gameplay
This game is enthralling to say the least. i’ve spent years of my life monotonously searching and scouring the furthest edges of the internet, come across every farming simulator ever present, and hayday takes the cake. Every other farming simulator is simply a knockoff, an attempt at what could be. Hayday presents a game that has perfectly balanced gameplay, events and deadlines to keep you checking up, but no immediate repercussions in failure to do so. i wake up and check hayday. i do my exams and check hayday. i eat my dinner and check hayday. i sit in class and check hayday. never an opportunity to check hayday am i going to pass up. almost feverishly am i checking up on hayday, has the boat come back? are my chickens ready? how close am i to the next level? i’m captivated at such simple gameplay that has proven time and time again to be undeniably thrilling. i’m near incapacitated if i don’t get to check hayday in the morning. millennials need coffee and i need hayday. this game has transcended the confines of space and time, it is what Odysseus could have been - ageless and immortal. the greek gods have recognised the truest divine being. i could never string words well enough to perfectly encapsulate the emotions i have towards this game.
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Great overall
Unlike other games I end up deleting after a few weeks, I’ve actually been playing HayDay the past few months. Compared to other games you never get bored due to always unlocking new things to do in the game (leveling up/having new items to produce/sell, competing in derbies (doing tasks gets you awards), participating in the valley/serving guests in your town (more ways to earn rewards). There are also in app purchases (like the farm pass offered every month ($5)) that can benefit your game play, and other discounted options available for limited time when you unlocked new areas in the game (ex. Unlocking town/town starter pack). Overall I recommend the game, the only reason I’m rating it 4 stars instead of 5 is due to sometimes the game glitching/not working for me (mainly when I’m trying to help other farmers by giving them a truck/boat delivery and having it not work (even when I leave their farm and return to make sure some else didn’t fill it), it is just frustrating as filling rewards earns you tickets for rewards.. hopefully this is something that will be fixed eventually.. THAT BEING SAID I would like to also note that one time the game went down unexpectedly for a few hours and all farmers were gifted diamonds (30 I believe) due to the inconvenience, which is nice to see the creators do care about making the game play enjoyable for the gamers!
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Would recommend, but have some suggestions
I love hay day! Don’t get me wrong, the game is an amazing thing to play when you’re bored or when your looking for an entertaining game to play! But, I do have some suggestions…. I wish there was trading in the game. FAIR TRADING (btw). Like, say you need something to complete and order, and you have a friend (or just someone in general) who is willing to trade with you. You give them something they want or need, they give you something you want or need. Now, I understand some people might get scammed, that’s why I have an idea on how they could do this. You see, I believe that they could set up a system where people that are on your level (or around your level) could trade with you. The reason I say people around your level is because you can unlock certain things on certain levels. And it just wouldn’t be fair to players who have spent time on their farm trying to get to higher levels if some people could just get a huge jump start. This could help you complete tasks and overall make the game just that little bit better, or at least in my opinion. But, no matter what, I love the game. I’ve been playing it for YEARS now. I do recommend it and if you have it, you know the thrill of playing the game!
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