Totally Broken
After persevering for months with photos not always importing properly on the first attempt, the latest update has completely broken the App for me.
I import the images and now the “items backed up” number doesn’t change to reflect the new files imported. I thought this may just be a visual bug but it’s not, I tried deleting and reinstalling the App and the most recently imported files hadn’t been backed up when I logged in, so I could’ve lost them if I hadn’t noticed the number not updating.
I’ve now lost trust in KeepSafe and when exporting my images to upload them to a different App, I found another major issue. I exported 1 of my folders (containing 61 unique images) to the camera roll and KeepSafe had exported 13 unique images and 48 copies of another image. The remaining 48 images weren’t exported at all. I thought this may be a 1 time thing, but I tried it several more times for different folders and the same issue repeated each time. Multiples of one image exported instead of a copy of each photo in the folder.
So I’m stuck in limbo now. Unable to backup any new files and unable to export them - unless I export nearly 3,000 files 1 by 1 - which I don’t have the patience for. So I’ll just have to wait to see if a future update fixes it.
I import the images and now the “items backed up” number doesn’t change to reflect the new files imported. I thought this may just be a visual bug but it’s not, I tried deleting and reinstalling the App and the most recently imported files hadn’t been backed up when I logged in, so I could’ve lost them if I hadn’t noticed the number not updating.
I’ve now lost trust in KeepSafe and when exporting my images to upload them to a different App, I found another major issue. I exported 1 of my folders (containing 61 unique images) to the camera roll and KeepSafe had exported 13 unique images and 48 copies of another image. The remaining 48 images weren’t exported at all. I thought this may be a 1 time thing, but I tried it several more times for different folders and the same issue repeated each time. Multiples of one image exported instead of a copy of each photo in the folder.
So I’m stuck in limbo now. Unable to backup any new files and unable to export them - unless I export nearly 3,000 files 1 by 1 - which I don’t have the patience for. So I’ll just have to wait to see if a future update fixes it.
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Response from developer
We're truly sorry to hear about the issues you've encountered, Steve. We'd like to learn more about the problem to help resolve it. Could you please reach out to our support team through the app so that we can look into this? Can you please put MEL in the subject?
Panic! but amazing app!
I was unaware that there was a premium trial and so set up a decoy vault with a lot of content within it. Today I downgraded (unaware that this would remove the premium features, I didn’t know the decoy vault was a premium feature) and lost my decoy vault. I am more than happy to purchase the subscription for premium but does this mean I would be able to get my old decoy vault back? I’m assuming there will be some way to restore everything. Thank you!
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Frustrating Experience
Keepsafe is an app that initially seems like a fantastic solution for those seeking to keep their private photos secure. With the ability to upload and organize pictures in various folders, it offers a sense of control and privacy. However, my experience with Keepsafe has been less than satisfying, and I want to share my concerns. The major issue I encountered with Keepsafe is the problem when attempting to move pictures from Keepsafe back to the iPhone's Photos app. Instead of seamlessly transferring the images, they mysteriously disappear from the Keepsafe app, without any trace of where they've gone. I have checked the trash bin and deleted photos, but they are nowhere to be found. This is more than just an inconvenience; it's a serious problem. The core purpose of Keepsafe is to protect and safeguard your memories, and when it fails to do so, it undermines the trust users place in it. Moreover, I couldn't help but notice the lack of responsiveness from the app's support team when I sought assistance with this issue. Communication was slow and unhelpful, leaving me with no solution in sight.
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Response from developer
It is often confusing as the items, when transferred back will usually return to the place in your photo gallery. We are working to get the app functioning more seamlessly. Please be sure to keep updating.
Not bad, fixes are needed (POST-DEVELOPER RESPONSE UPDATE)
Got a response from the developer saying that the issue of gifs being very small and only taking up a fraction of the overall phone’s screen was taken care of. They said I just needed to update my app. I did, and I can say that the issue IS NOT FIXED! Gifs are still tiny! Even if they’re low resolution gifs, there’s no reason why they should appear as a very tiny, barely viewable image in the middle of the screen. Here’s my original review below:
It’s alright. My number one complaint though is gifs only show up as a tiny rectangle in the middle of your phone screen, and the primary thing I have stored on this app is gif files. You can zoom in on them, but BARELY. It still will only take up less than half of your phone’s screen. I think it’d be a really neat feature to allow gifs to autoplay in folders, so you can see them animated without having to click on them. Unless these issues are Probably won’t renew my annual subscription if they don’t fix these essential things.
It’s alright. My number one complaint though is gifs only show up as a tiny rectangle in the middle of your phone screen, and the primary thing I have stored on this app is gif files. You can zoom in on them, but BARELY. It still will only take up less than half of your phone’s screen. I think it’d be a really neat feature to allow gifs to autoplay in folders, so you can see them animated without having to click on them. Unless these issues are Probably won’t renew my annual subscription if they don’t fix these essential things.
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Response from developer
We are working on this, please update your app!
BEST TRACKING SERVICE
Monitoring and Tracking suspected cheating wife and activities at work. However some great app couldn’t grant all access I needed to detect and catch my wife red handed in her deceptive ways. It all started when I had a suspicion on her with some recently inherited behavior like staying out late nights after work, being clingy to her phones and so on. I came to the internet to find a lasting solution to solve my marital problems. Thank God, faz came my way after checking through positive reviews , how he helped a woman catch her cheating husband red handed. I reached him via his mail at Flashcyberspy (@) gmailcom and he requested for certain info such as my spouses phone number and phone model. Within hrs I got a notification popped up on my phone it was from Faz. he gave me a spy link which I accessed with my phone web browser there I was able to see all of his texts, call logs, WhatsApp, Snapchat, deleted conversation, social media shared pictures and videos etc as if I got her phone in my palms. It’s really a great opportunity to use the services of Flashcyberspy (@) gmailcom, if you got similar issues right now I’ll strongly advice you write him for an excellent spying and tracking services. This is the most highly recommended and genuine services that works efficiently than the spy apps. You can tex him on at (plus one eight five six five seven five one zero seven nine) very awesome tracking platform.
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sneak attack
it's good as brah
lost
lost all my pics
😞
I had no idea that I was on an free trial, no I’m scared that all the videos and photos I saved might get deleted!
Bit useless really
Performed numerous backups in the past. Today I deleted the app and reinstalled it as it kept crashing when trying to upload some images. After resigning in I noticed that a lot of stuff hadn’t backed up even though the the files were backed up ages ago.
It’s clear that the app is broken, it says everything’s backed up when clearly that’s not the case. I pay a yearly subscription for this and it just seems like a huge waste of time now.
So to all the people leaving positive reviews. Have you tried deleting the app and logging back in cause I guarantee some files won’t have backed up, regardless of if the app says everything is backed up. This happened to me in the past too but I weren’t sure the files had backed up. This time I was positive cause I let it backup even before deleting the app.
Won’t be using this again. Huge waste of time.
It’s clear that the app is broken, it says everything’s backed up when clearly that’s not the case. I pay a yearly subscription for this and it just seems like a huge waste of time now.
So to all the people leaving positive reviews. Have you tried deleting the app and logging back in cause I guarantee some files won’t have backed up, regardless of if the app says everything is backed up. This happened to me in the past too but I weren’t sure the files had backed up. This time I was positive cause I let it backup even before deleting the app.
Won’t be using this again. Huge waste of time.
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Awful app
I would not recommend this app.
When first downloaded 6 months ago it was good, but seems after my free trail ran out and I didn’t upgrade to premium (which is only really an album password and storage feature) the app has become awful. The app crashes all the time, sometimes before you can even finish typing the first password to get into the app itself. It lags my phone extremely and I can hardly ever access my documents. I can’t even retrieve them to move onto another app. Really poor app and I would avoid at all costs!
When first downloaded 6 months ago it was good, but seems after my free trail ran out and I didn’t upgrade to premium (which is only really an album password and storage feature) the app has become awful. The app crashes all the time, sometimes before you can even finish typing the first password to get into the app itself. It lags my phone extremely and I can hardly ever access my documents. I can’t even retrieve them to move onto another app. Really poor app and I would avoid at all costs!
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