FLIR Tools User Reviews

FLIR Systems Aktiebolag

Top reviews

Most RecentHighest RatedLowest Rated

It's Fine, gets the job done.

It always amazes me how people take advantage of an opportunity to state their opinion on something completely unrelated to what they are reviewing. This is a review of the app not Flir's email policy of using the free app. If you want something for free then don't complain if you have to put your email in and register it to use it.
The app has pretty much all of the functionality as the desktop app. It allows you to do a complete report out in the field without having to go back to the office. It gives me the ability to email a customer a PDF file while I am still on the job and get paid for that job. This is just what I was looking for.
Thanks for making this available for free.

Show less

Gbdrew

8 years ago

Response from developer

Thanks for your comments! Glad to hear that everything is working fine. Remember that you can count on us, if in case of further assistance do not hesitate to reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.

No.

Do not want or need to login to use this app, now it's a forced requirement. It's a lame attempt at lock-in and data harvesting (WHY?) because of your unethical monopoly.

Fire the manager who thought this was a good idea, and if you are a flir engineer, how about some innovation and new features instead of terrible dark patterns?

Show less

Anonymous980

8 years ago

Flir quality is declining

Having to now enter an email address to use an app that has no technical reason whatsoever to need an email is unacceptable. Claiming it is to be notified of updates is ridiculous because iOS and the App Store already does that-- that's how I ended up with the hobbled version of this previously good tool in the first place. It's either to send me unwanted marketing emails or add irrelevant 'social' features that I don't think engineers want in the first place. I will be searching for alternatives to Flir products if this becomes the norm.

Show less

T_W__

8 years ago

Response from developer

I understand the situation T_W__. We will definitely forward this comment to the relevant team internally for review. We appreciate your understanding.

Dear Flir - Sorry but requiring email is a no go

Dear Flir,

While I do like some of your tools - I do not like your new business practice that require me to login and provide my email to you to use this software. So I have deleted the software from my iTunes account and will look elsewhere for Image tools and hardware unless you revert.

I guess next you will ask for Facebook login and permission to post? And without it you can't use your software?

Please you are dealing mostly with engineers and we value our privacy and mostly do not use social media and do not want your emails clutting our inboxes.

Show less

kaz996tt

8 years ago

Log in just to use an app!

That's sad!
Developers usually make things easier not complicated.
The app used to work straight when clicked. Now you have to register for it to work!

Drfudo

8 years ago

Response from developer

Hi, we apologize for the inconvenience caused, this issue was addressed in the latest update. Could you please update your App and let us know if that solves the problem?. If the issue persists do not hesitate to report the problem at http://flir.custhelp.com/app/ask and a member of our support team will reach you directly.

Works fine on iOS10

Using a FLIR e60bx camera, while I couldn't get my iPad air w/ iOS10 to connect to the camera via bluetooth (not the apps fault mind you), it connected just fine over wifi, giving me the option to be a remote viewer, or remote controller via this app.

Pretty slick and worked just fine.

mauirixxx

8 years ago

Response from developer

Almost worth 5 stars

I would have given this 5 stars but, i have deducted 1 star because i cannot remove the watermarks from the images, and 1 star because i can't remove watermark from videos. Please update and allow us to select the option to either have a watermark or not. I am sure i am not the only one that hates WATERMARKS.

Show less

dacomb

8 years ago

Response from developer

Thank you for the feedback. We will definitely forward this comment to the relevant team internally for review. Remember that you can count on us if in case of further assistance do not hesitate to reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.

Awesome app. Very useful

As other reviewer said it doesn't work. Easy to see they can't read. It is used to analyze images taken with a flir camera. I take pictures with my flir one camera using that app then I can examine and break them down in this app. Works great. App crashes when you set temp range with in 5 deg while editing. Little bug but very powerful app!!!!!!!!!

Show less

Quickpoint

8 years ago

Response from developer

A slightly backward step

Really like this App to work with my FLIR One iOS camera, but in this latest version that is supposed to work better with lower resolution cameras, the thermal image and traditional image are no longer the same size when you toggle between the two images.

JalinLLC

9 years ago

Flir one second edition

Doesn't work on Flir one second edition ... Shame

Franconorris

9 years ago

Response from developer

To use the FLIR ONE cameras you need to use the FLIR ONE app. Remember that you can count on us if, in case of further help, reach us out to +1 (866) 477 - 3687, Opt 3 or submit a ticket to http://flir.custhelp.com/app/ask and we will reach you.