Requires update
I hate when apps require updates because my phone is sometimes incompatible with the update making the app unusable.
Terrible Bank and Terrible App
I’ve had a relationship with Bank of Colorado for 5 months and I’ve had more issues than with any other bank (Chase, BofA, etc). App doesn’t work at times when I need it (late at night since I work late at night) ATMs don’t accept cash deposits past a certain time.
Deposited check & cash at a branch and next day the deposit is completely gone from my account because of teller error. Now they charged a overdraft fee even though I already made my account current before midnight hit. Teller told me they don’t waive overdraft fees until it’s the banks fault. (Most banks waive overdraft fees once per year) I’m shocked Bank of Colorado still exists at this rate I don’t understand why anyone would want to bank with them.
Deposited check & cash at a branch and next day the deposit is completely gone from my account because of teller error. Now they charged a overdraft fee even though I already made my account current before midnight hit. Teller told me they don’t waive overdraft fees until it’s the banks fault. (Most banks waive overdraft fees once per year) I’m shocked Bank of Colorado still exists at this rate I don’t understand why anyone would want to bank with them.
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Good
This app is good it is good because it has money and it’s good
Always Helpful
Whenever I’ve had any issues, Bank of Colorado fixes my problems. They even call me if I have insufficient funds so I don’t bounce a check. They are just like a small town bank!
Thanks B of CO, you’re wonderful!
Thanks B of CO, you’re wonderful!
A bit amateurish
No great user interface here. Need to download second app and constantly get Visa credit card prompts which opens to a third party. Seems like a vulnerability to me.
Hardly functional
I mean I guess it does the basics like viewing balance, but is continually glitchy, logs me out, locks me out, and shows an error every time I launch the app which only goes away when I force close it and relaunch. Spend some money on a decent developer and make an app that’s as good as Capital One or your other competitors.
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No Bill Pay
There’s no bill pay option. If I have to pay $100 for an HSA account, I should be able to pay my bills through the app. Get up to date with the 21st century.
Down often
I love this bank I’ve banked there for forever, but the app is always down!!! It’s so frustrating this app doesn’t work half the time
Terrible app
I have been using this app for a few years. About 1 month ago they updated the app and it hasn’t worked on my phone since. I have called customer service a few times and they just don’t care that it’s not working, but the admit it is on their end. I’ve used the app for all of my banking and now it won’t even open. This bank does not care about its customers.
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Broken
Latest update will not get past the splash screen. I really liked earlier versions.