Mobile AND web version messed up
They updated recently and took steps backwards. I can’t view credit card transactions as that process fails every time and my external wire transfer to E*trade needs to be set up again but that doesn’t work either now. I’m fine with app changes like this if things work, but it seems they made changes that didn’t really have an up side and ruined what previously worked. Roll back until you can do better testing in QA please.
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Regression
This app is zero steps forward in aesthetics and two steps back in functionality. First of all, the two best things about the previous version were the widget (balance preview) and notifications (transaction alerts). With this update, widgets are no longer available, so you have to launch the app to see your snapshot. Next, notifications are broken. They don’t alert you until you sign into the app, which completely defeats the purpose of notifications (you know, in real time, so I can prevent fraud, confirm payments, see direct deposits, etc.). Those two things being broken are tragic. Besides that, when you do log in, the new version is clunky looking and navigation is harder than it was before. Previous version was five star. New version is a one star until this stuff is fixed.
Edit:
I still hope to hear back on a widget. The notifications appear to be an internal permission problem. What happens is I receive no notifications from the app for days. Then when I log into the app or the web site, I suddenly receive a flurry of notifications on my phone. So clearly the app is not set up to allow notifications until logging in, which as I said, completely defeats the purpose and is a huge disappointment. This must be fixed.
Edit:
I still hope to hear back on a widget. The notifications appear to be an internal permission problem. What happens is I receive no notifications from the app for days. Then when I log into the app or the web site, I suddenly receive a flurry of notifications on my phone. So clearly the app is not set up to allow notifications until logging in, which as I said, completely defeats the purpose and is a huge disappointment. This must be fixed.
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Review of mobile app.
Saves tons of time and texting more convenient than phone, and faster. Efficient and accurate.
App force closes
When I try paying my landmark car loan or credit card I push pay now and the app force closes. Aggravated!
Easy, breezy
I am an old man. I love yelling at kids to “get off my lawn”. I do NOT love technology, but this app is quick, easy, convenient, and…I know it sounds crazy, but since I got it, I swear I hear angels singing every time I open it. The good people at LMCU hit a homer with this one!
Upgrade was a downgrade
This ‘update’ isn’t worth it. Plain and simple; the update wrecked the Landmark Bank app. Why no widget? Isn't my Face ID or finger print enough of a safety feature to allow for use of a bank widget!? Also depositing a check through the app doesn’t seem to be working or at the very best works terribly. Seriously looking into changing to a bank that has a better, more user friendly app. Also please keep apps like Zelle away from the bank app. Actually, keep them.. I’ll leave.
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Worst Update on an app i have witness ever
Update system on the app is horrible.
On the bill pay section i get enrollment error everytime, On the “pay now area transfers” section is worst. Nothing loads i cant manually type nothing just grey lines no numbers dosent let me type or select anything at all. And for that Now i cant pay my bill on time i will get a late fee, i will need to drive to the bank to pay, how horrendous is that.
On the bill pay section i get enrollment error everytime, On the “pay now area transfers” section is worst. Nothing loads i cant manually type nothing just grey lines no numbers dosent let me type or select anything at all. And for that Now i cant pay my bill on time i will get a late fee, i will need to drive to the bank to pay, how horrendous is that.
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Not good
I thought the old app worked perfectly fine. The new app is not user friendly. It was much easier to see balances and due dates on the old home screen. Now you have to click several times to get all that info. It also reads wrong when I pay balances, they all show up as 0.00 even though I do have a balance. A few times when I’ve gone to pay balances the app closes out all together. I probably won’t be using this anymore once I pay my car loan off.
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Mostly a good update
The new system is okay. I didn’t think the app really needed to be revamped but some of the updates are good, like Zelle instead of popmoney.
There are a few bugs though. I tried to pay (transfer) to my credit card and even though there it shows that there is a balance, I have to pick an option from a dropdown and none of them are correct. “Last statement balance”, “minimum due”, and “pay off” all show a balance of $0.00, even though directly above that dropdown is the current balance due.
I also tried to add an external account, and the screen doesn’t scroll down enough to push the button that says “get”. I can open to the “link accounts” screen and then do nothing else once I’m on that page.
There are a few bugs though. I tried to pay (transfer) to my credit card and even though there it shows that there is a balance, I have to pick an option from a dropdown and none of them are correct. “Last statement balance”, “minimum due”, and “pay off” all show a balance of $0.00, even though directly above that dropdown is the current balance due.
I also tried to add an external account, and the screen doesn’t scroll down enough to push the button that says “get”. I can open to the “link accounts” screen and then do nothing else once I’m on that page.
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Please fix
I’d prefer you guys to go back to the older version prior to the update. Balance widget is gone 👎🏾 and it would’ve been nice to have a “lock card”feature added. It could be worse I suppose!
