Leave a Review KeepCalling International
Greatest service
Thank you so much for allowing me to talk with my loved ones who have no access to internet or don’t know how to use it! Keep up the great service you’re providing us with, this is the only way I can get in touch with my bedridden mom who’s in a nursing home overseas.tsirigotisa
Not easy to add credit
It’s a great app, I use it to stay in touch with family abroad that aren’t so on board with technology. Only problem I have with it is that adding credit isn’t straight forward at all which makes no sense to me.amberruelas
Not connecting to the internet
I am a customer of your for over few months now and did not have any major issues till now. But since 2 weeks I am having connection issues. I tried to make an international call and I received the message “It seems your internet connection is not strong enough. Do you want to call offline?”, even after having a very strong internet signals. And when accept the off line call, it says, “ Your authentication failed, Goodbye.” Somebody has to look into this issue.Show lessKittu0721
Developer Response
Sorry to hear that you've been experiencing issues. Unfortunately, we don't have enough data to identify your account and check what happened, but if you still need assistance, please feel free to contact us. Our Support team is available 24/7 for any questions you may have.Complete garbage
Just bought an unlimited plan for $5,99 month. I downloaded the app and cannot login. I can however login from the web site no problem. Now I have to waste my time and dispute the charge with my credit company because this app does not work. There is no number for customer support either. Also I cannot find any local access number because their web site doesn’t work. Total trash. Do not waste your time or money with this.Show lessIwilldisputengetarefund
Developer Response
Dear customer, You can definitely use the app to call with the Unlimited plan purchased. Please try logging in with the PIN & password of your online account (you can find the PIN in your online account). If you need further assistance, please feel free to contact us. Our Support team is available 24/7 for any other questions.Happy customer.
Exceptionally good and happy. Many thanks.Fuelpricespy
Eventually it works
There were a number of issues when first getting this. Some of which required contacting support to fix. They fixed it. Customer service was knowledgeable and fixed things rapidly.
I’ve made four call since. The three that got picked up were clear with no issues. The one that no one answered, still gets charged. If you call, and no one answers, you still pay for the time you hear the ringing.
The prices are fair.
This is worth a try.Show lessSoitsme
Poor Voice quality
DaChupa122
Developer Response
Dear customer, We'd love to help you out, but first, we need to identify your account and find out what exactly is not working out. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 by email or chat.Excellent
I have used kK since 2018 I live in New Zealand and visit England I have no problem getting connected and never experienced a dropped call to date ,even have a local UK number where people in UK can call me in NZ for the price of a local Uk call. Really
ExcellentMr lands
Lots of noise and interruptions within the call
At times very annoying with the interruptions in the call. Sometimes there are other d
Sounds in the call as if there are listeners. At times disconnections and call silence where I have to hang up and call again. The credit $30 credit I add does not last long either.unhappyunimpressed
Adding Minutes
Why not give the app ability to add minutes/call time from within the app?
If someone wanted to add minutes they have to use the portal on the web site? That’s a waste of time.
PLEASE FIXGamepro77
Developer Response
Thank you very much for your suggestion, we highly appreciate it. We promise we'll take it into account the next time we'll update our app or make development changes to our services. Thank you once again for using our KeepCalling app!
