Leave a Review Blood Pressure App SmartBP
BP forecast not helpful
At regular intervals I discover months of blood pressure forecasts, this time up to April 2025! These must be manually deleted to get to the right date. Have you any explanation for this? It really is infuriating. Otherwise I am fairly happy….JoDo43
Developer Response
Hello - Can you please send us a screenshot on support@evolvemedsys.com We don’t do any sort of forecasting so I am not sure what you are referring to. A screenshot or screen recording will help us troubleshoot the issue. ThanksJoy Dixon
My records are not showing correctly. I have lost my records after 2018. I have been a longtime customer of the app but now am having issues. Can this issue be resolved and my missing records be restored please? Joy Dixon
Hello,
In response, I have neither Zoom nor Google call available.
I am unable to add any new records to Smart BP since the loss of recent records. I have currently available only records from 22nd July 2018 to 21st April 2023. All other records are not there. I have forwarded to Smart Support Team this information.
Thanking you,
Regards,
Joyce DixonShow lessElgin 13
Developer Response
Hello - We have requested a zoom/google meet in our email correspondence. Please let us know a date and time that we can meet to help resolve the issue. Please do not delete the app as it will delete all the data in it.Blood pressure
I thought you can take your blood pressure because that’s what it says. I paid for nothing just writing down i amdisappointed.creationov
Developer Response
Hello, SmartBP allows you to record, track and analyze trends in your blood pressure. You can either manually enter your records or use a blood pressure monitor to sync with SmartBP through apple health. SmartBP alone does not measure blood pressure. You need a separate blood pressure monitor to measure blood pressure. Here is a link from Apple on how to request refunds: https://support.apple.com/en-us/HT204084 Please share your feedback on what exactly led you to believe that the app measures blood pressure. Our email support@evolvemedsys.comDear Madams/Sirs
I normally check my blood pressure every morning after breakfast by Omron device.
Your application makes me aware in time and gives me the notifications and has possibilities for giving the notifications on time and keeping the record.
With best regards
Ch. Mashayekhcms1941
Developer Response
Glad the app is helpful. Let us know if you would like to see any improvements or new features. Our email is support@evolvemedsys.comfunctional
i really love the ux and design — it’s nice and clean. logging your measurements is really easy too. i was having a hard time finding an app that had nice insights and classified each reading appropriately (2017 acc/aha vs 2018 esc/esh).
i wish you could export the logs or graphs to save as a photo rather than a pdf though.
i also wish that if you toggled off weight that it wouldn’t ask you for it.
i used the free version for a day and bought the full version the next day. it’s so pretty!Show lesssho__nuff
Developer Response
Hello - Thank you for the kind words. 1) You can export sections of the app by tapping on the print icon on the top right of the screen. Send me an email at support@evolvemedsys.com if you are unable to find it 2) If you toggle off weight, it should indeed not ask you for it and I tested it out. It will be easier to troubleshoot over email Looking forward to resolving these issuesInconsistent + unreliable = waste of money
Each and every time the app, or IOS, or both are updated this app stops working as advertised. Each and every time something fails to function which, logically indicates that the update, or the original coding, is flawed and therefore its user BP data analysis cannot trusted. I’d like a refund and an independent recommendation for a reliable substitute.Show lessKBO Blotty
Developer Response
Can you share a recording of what exactly is not functioning? It will help us understand your concerns and troubleshoot the issue you are having. Our email is support@evolvemedsys.comSyncing with apple health
One of the reasons I purchased premium membership was to send my BP readings to apple health. In order to do it, I have to give SmartBP read and write access to all health data which I don’t want to do. Is there a workaround? (Yes, I know I can log BP myself directly into apple health). Eta: I understand the issue about permissions. However I don’t want SmartBP to be able access ALL my apple health data and I don’t want apple health to get weight and heart rate info from SmartBP. I know this can work because my loseit app only shares weight info with apple health. If you are planning on future enhancements, it would be nice to have my weight prefilled in the SmartBP app because it is a pain to always have to look it up on apple health or the loseit app.Show lessLouisec99
Developer Response
Hello, In order to have a seamless flow of data between the 2 apps we need permission to transfer (writing in Apple Health) and reading data to Apple health to avoid duplicated. Unfortunately, SmartBP requires permission for the same. You can manually enter the data in Apple health if you wish not giving the permission for the same. Regards, SmartBP Support TeamNot working
It was great until the last update, now it keeps crashing every time I try to open it.Jacool16
Developer Response
Hello, Version 8.9.3 has been released on the app store to resolve the problem you're experiencing. Could you please attempt to update? Should you encounter any difficulties, feel free to reach out to us at support@evolvemedsys.com, and inform us about its functionality. Your patience is greatly appreciated. Thanks, PranamApp Crashes
Up until the last update the app was great (minus codes for rewards from streaks not working), but since the latest update it crashes as soon as I open itIstenno
Developer Response
Hello, Version 8.9.3 has been released on the app store to resolve the problem you're experiencing. Could you please attempt to update? Should you encounter any difficulties, feel free to reach out to us at support@evolvemedsys.com, and inform us about its functionality. Your patience is greatly appreciated. Thanks, PranamSmartBP Issue
I had an issue with my app this morning. I tried to open it and it would immediately shut down. I turned my iPhone off then back on. That didn’t help. I knew my only option was to remove and reinstall. I was concerned about losing my history. When I deleted the app, I had the option to retain or delete my data of course I have the subscription which is very reasonable. Thank goodness! I reinstalled the app and my history came in when I logged in.
My doctor also likes this app because he can review my data by average or by days. Thankful this is the app I chose!Show lessDebTinTX
Developer Response
Update 3/19/24: Hello, Version 8.9.3 has been released on the app store to resolve the problem you're experiencing. Could you please attempt to update? Should you encounter any difficulties, feel free to reach out to us at support@evolvemedsys.com, and inform us about its functionality. Your patience is greatly appreciated. Thanks, Pranam Thank you for sharing your experience and we apologize for the inconvience you faced. We've been focused on enhancing Apple Health sync. Your reported issue has helped identify some technical scenarios we missed — thank you so much for that. We're glad to hear your data was safely restored upon reinstallation. It's great that our app aids in your health monitoring and is valued by your doctor. Your feedback is essential for our improvement. Should you need further assistance or have suggestions, please contact us.
