Leave a Review California's Great America
Horribly glitchy!
It keeps losing my season passes! I’ve had to resort to taking photos of my purchased passes on my phone and adding them to my Apple Wallet rather than rely on the app to hold them. I have to check to make sure they’re still there everytime I open the app and many times they’re not. After this most recent update I can’t even add them back onto the app anymore. After I put my pass number in it says “passes added” but nothing shows up. Don’t rely on this app to hold your pass!Show lessWolfgang139
app doesn’t work for me
Don’t update while you’re at the park like I just did, now I don’t have access to my dining and drink passes. This app just gives me different error messages every time I select something.kablooeyusa
Disappointed
Many of the restaurants and refresh stations are closed during lunch hours. Bought annual pass and dining plan but could only use at a few restaurants. Guessing it's it high labor cost and understaffed. Rides are open and there are some fun shows.Katherine Love
Misleading map directions and inaccurate ride times
I ended up wasting 30 minutes of my time by following the app’s walking directions to the Patriot rollercoaster in winter 2023. It showed path where one didn’t exist. Ended up getting help from a park employee instead. Also, the estimated wait times (5 mins) were grossly inaccurate (30 mins actual)vik red
Ride times are insanely inaccurate
I came here, open up the app and it tells me that Star Tower is “open” which led me to believe that it was empty, which it was. I then go to Mass Effect which says the same thing but I get stuck waiting in a long line that hadn’t moved in 15 min so I ended up leaving. I then go on the drop tower which said a 60 minute wait and yet I only spent 10 minutes in line before I got to ride. Similarly, Flight Deck had a 45 minute wait in the app and I only spent like 20 minutes in line. Eventually to end the day I went on Gold Striker which had a 10 minute wait when in reality it was well over 30 minutes. With that being said the ride times are completely unreliable and I wouldn’t even trust the app to browse my tickets either because when I showed up they had disappeared from my app and I had to go online to retrieve them.Show lessZone_Blitz44
Map has no name or picture
Map with some gray color shapes. It gives you no sense of direction.GoogleFudge
Love the park, but the app needs work.
Was excited to update, but two major issues STILL remain:
1) You can’t access four “Pass Perk” promos. What good is it to tell me that I have some voucher or coupon to use but when I’m at the park I don’t know where the heck to go to find that coupon or deal to redeem it? Seems like a scam.
2) Since JANUARY 1ST, the season pass doesn’t function in the Apple Wallet. It shows that the pass is expired even though it’s not. I have reported it to multiple employees on multiple occasions, and no one cares to fix it or actually look into the problem.
Really frustrating because I love the park and want to keep supporting it. These things need to get addressed though.Show lessACSJ81
Maps no longer shows restaurants
Used to be very helpful but stopped showing restaurantsJanine Tomas Pham
Usable but not very reliable
This is not the worst app that I’ve installed, but I did observe a few bugs for just one night of use.
The bring-a-friend tickets disappeared after I linked them in the app, and I never managed to add them back so I ended up presenting the web version at the entrance.
The rides status were not accurate. Some rides only display “open” without estimate wait time. And there were rides that marked as open but actually already closed, which is kinda annoying.Show lessWhyDoYouWantThis
Cannot Add Season Pass
I’ve tried to add my season pass to the app several times on different occasions. I’ve reached out to their customer support online and at the park and it has not been resolved. I got a new physical card and it still doesn’t connect. Won’t be using the app since this key feature does not even workamilesmile
