Leave a Review Crowdfire
Saves me so much time & great customer service
I am a one man CEO as a startup and need social media as part as my branding. I spent roughly 2 hours posting across platforms and needed a better way. I researched and found Crowdfire and I love it. Out of the platforms I tried, Crowdfire is by far the cheapest and easiest to use. Every Sunday I load all of my posts for the week and I am set. They will also tell you if the imagery won't work because of cropping issues. I had some minor issues with my account, mostly user error, and customer service was excellent, as well as the follow-up. It's an easy-to-use, app I use and on my computer go to the URL. Just to let you know I have 9 connected accounts! The only setbacks are tiktok you cannot post through the app. The are aware of it, but I it's more tiktok then them and I asked them to look into threads which they are.Show lessJbg90210
Worst UI I’ve ever experienced
I saw Crowdfire come recommended in a few blogs I follow, so I decided to check it out. This is hands down the WORST UI I’ve ever experienced. As someone who works I in UX, I’m honestly flabbergasted that this passed any sort of QA process. Logging in was atrocious. I manage multiple IG accounts, but the app decided to look at my login cookies and arbitrarily choose one. Unfortunately for me, it was the wrong login. My only recourse was to sign out of all my accounts, clear my browser cache, and try again. Extremely inconvenient for social media managers - the target demographic. Once I FINALLY logged in, because I don’t use Facebook, it wouldn’t even give me any access to features. But worse, when I tried to get more information, the clunky “login” pop up just kept popping up with each click. Despite logging in previously, it was forcing me to login at each click. Needles to say, I deleted this post haste. Save your time and look elsewhere!Show lessstevienotnicks
Developer Response
Hello! So sorry for the trouble and lagged response :( It seems like my previous message didn't reach you due to a glitch :( I understand where you're coming from and how this experience hasn't been the best. Currently, Instagram as a platform does not allow login via the native app credentials. And when you try logging in, we auto-add the Instagram account you are currently logged into. To avoid this, we usually recommend being signed out of all Instagram accounts or adding Instagram to Crowdfire on your web browser on a private or incognito tab. The bit about the Facebook page, currently, to be able to use all features of Crowdfire, your Instagram account must be a business account and for that, you need to connect a Facebook page to Instagram. This is a requirement from Instagram's end and is not in Crowdfire or apps like Crowdfire's control :( Hope this clarifies it. We'd love to connect with you to understand what could be better on Crowdfire. Please do email us at hello@crowdfireapp.com and we'll be able to help you understand more about this. Looking forward to your email. -GwenIt doesnt work at all, only when it wants to
So i got a free trial to start using the app, everytime i went to share now.
It said i needed to upgrade to schedule posts… which i wasnt doing. I was trying to share now. Obviously a bug because 2 times it worked the rest it didnt..
I paid for the subscription just to see if it would be better. And no, now none of the stuff i tried to post even goes through.
It leaves a green check like it worked, i go to twitter, fb, nothing there. What is this?Show lessJRV715
Cost Conscience App
If you want the most bang for your buck without breaking your startup war chest, you could do a lot worse. We have been using the free version with our other account for over a year and finally signed on for pro, let’s us post to multiple accounts without hassle and doesn’t stick you with a huge bill.Show lessTechCommand
Dissatisfied customer- Twitter still not working, why isn’t Crowdfire giving me a refund I requested
I feel the same way as a previous customer feels. I was not reimburse for the month that I could not use crowdfire when Twitter cracked down now on new rules,( API)now the app I wouldn’t recommend it because it’s so much confusion with it it’s not simple anymore I have not been able to use crowdfire. I just upgraded my account and I’m still not able to reconnect my Twitter account what is going on and I wouldn’t recommend this app right now it was awesome great in the beginning but now I just used feel as though I am wasting money. I would definitely be canceling my account if I am not able to use Twitter this week it is going into two months. And I too have not been reimbursed for the months that I was not able to use the app.
I have tried over and over again sending emails after emails with no response to try to resolve this problem.Show lessflower2u
Developer Response
Hey there! I'm sorry you feel this way! Could you please share the email ID you registered via on Crowdfire? I'd like to dig deeper into it! Also, Can you please write to hello@crowdfireapp.com? We'll be able to personally take care of it and help you out better! Looking forward to your email :) Cheers - MegNosedived to zero stars
Crowdfire has been made worthless.
Crowdfire was a decent app prior to the last overhaul. Referring to this catastrophe as an update, a word that typically suggests positive change, would be highly inaccurate. The basic/free app is useless and even with a paid subscription the layout is wonky and services so limited it’s nothing to get excited about, so thanks for nothing. I’ve started using a different and really terrific SM manager, their basic service more than enough for beginners or even moderate users, any $$ is an investment in upgrades worthy the description and nominal cost. Someone developed a grossly-inflated opinion of Crowdfire, reduced the quality and quantity of its free-use functions so drastically that it eliminated any reason to have it. Good riddance.
Twitter control-mongers have way too much time on their hands. Some brainiac nerd with integrity needs to develop an alternative to Twitter and a compatible social media manager. Someone who believes in free speech with no asterisks, who has no delusion that only their opinions are correct so no need for those with differing viewpoints to be seen or heard, and most of all understands the dangerous mindset of anyone who believes it’s okay to silence opposition.
Those who covet power more than knowing truth fear differing opinions the most.Show lessPlazaliz
Class Action Lawsuit Anyone
I have never paid for this app because I barely use this app. I’ve had it for years and now I can’t cancel it because it says I have to downgrade my paid subscription (that I’ve NEVER had nor EVER signed up for) but I digress..... because it does not allow me to downgrade my paid subscription that I’ve never had because it blocks out any options to do so and will not let me delete my accounts either. I will seriously be reaching out to the lawyer if I find out that I have been charged anything.Show lessthatgirlduh
Use to love this app, now it’s useless
I used to not only love this app but recommend it to everyone. However over the years as it changed to Crowdfire and then Twitter cracked down on it, it’s gotten worse and worse. Now I’m expected to pay extra for basic features that my social networks already have built in and the features I’m supposed to have access to (like analytics and recommend content to post) don’t even work! So now I’m left with paying for an app that only lets me schedule content. Sorry but I just can’t pay for a feature Hootsuite already does so much better.
On top of that for the month or more when the features of the app were unusable because Twitter suspended their API use, I was not given a refund for my money. That’s $15 a month I was paying for absolutely nothing at the time. Seems unjust to just take people’s money and offer no service. I only found out because I opened that app to recommend it to someone and then was presented with a message about it currently being unusable. They really should have refunded anyone paying for their service during that time, but it feels like ever since they rebranded to Crowdfire they have been struggling to tread water.
Unfortunately after using this app for years and years I just couldn’t justify the cost with the lack of service and had to cancel my account.Show lessAshs_Stash
A Great Company with Bad Luck
I’ve been a loyal customer for a couple of years now. I utilized this app solely for the “Twitter Manage” features. Unfortunately Twitter recently updated their Terms of Service completely shut down Crowdfire (Aside from the “Publish” and “Mention” features). I’ve been very happy with Crowdfire and applaud their customer service, but it’s time for me to leave. Thanks for a great season!Show lessEric Champlin
False Advertising!!
I began using this app to manage my Twitter accounts years ago when it was free and even upgraded to a paid subscription because it was so useful and the best I found. They've since gotten greedy and the pricing is ridiculous! I won't even get into how I was forced to upgrade my app at one time which resulted in having to pay the higher subscription fees...
Now, as of January 31, 2019, Twitter has suspended their API access and says it "will not be restored due to prior violations" yet, as of today, Twitter is still listed as an available platform here and on their website with no indication of the current lack of Twitter functionality. I no longer have a use for this app thanks to another free app that gives me the functions I was paying Crowdfire for.
If you're looking for an app to manage your Twitter acct, this is not it. I suggest you cancel your subscription if you have one because you won't be able to get a refund if the Twitter functionality is not restored. Trust me...been there with Crowdfire before too.Show lessMCurves
