Leave a Review Crowdfire
Instagram, and now Twitter
Crowdfire, you need to refund us for this time that Twitter suspended your API access. That’s the whole reason I purchased Crowdfire, was to manage my Twitter.
Of course, you also claim to work on Instagram, which you don’t, but that’s another story.
Anyway I’ve tweeted at Twitter to reinstate your access, but they just ignore me.
Suggestion: In the Recent Followers future, you need to enable posting images. I like to thank new follows with a picture.
I can’t get a Crowdfire to connect to my Instagram. You say we need to connect the accounts, and then authorize Crowdfire through Instagram. But Instagram does not offer a way to authorize Crowdfire.
If Instagram is blocking you as a third-party app, you need to tell us that, and don’t advertise Instagram as one of the platforms where you can use Crowdfire. if we can’t use Crowdfire on Instagram, you need to tell us.Show lessTexasOlive
Cannot stop billing
I started using this app around 4 months ago because I took over social media content creation with my company. Everything worked well and I enjoyed the features of the iPad and iPhone app and I even upgraded to the paid subscription on Black Friday when the rates were discounted. I moved to another position in January and no longer need the paid subscription. Here’s where the issues began...I CANNOT DOWNGRADE! The page to view your subscription/upgrade/downgrade is 404 and doesn’t exist. It’s not in the app nor is it on their desktop webpage. I have reached out to their support email and their Twitter account; neither have resolved the issue. Since I cannot stop billing, I’ll either tell my bank it’s fraud or contact the BBB; not sure what else to do since the page to downgrade to the free account literally doesn’t exist. I’m about to pay for my second month of not needing the service.Show lessDriven From Within
Developer Response
Hey there! I'm so sorry for the trouble! Could you also share with me the payment receipt you received from Crowdfire for the payment you made? It is sent to your email ID when a payment is successful. That'll help me track down your payment and connect it with your account so this is taken care of. Can you please write to hello@crowdfireapp.com? We'll be able to take care of this and help you out better! Looking forward to your email :) Cheers - MegGreat For Growth
I came here today because I was experiencing the same issues as everyone else (which I have read is out of y’all’s control). Please keep us updated on the status of the Twitter API.
I have only been using Crowdfire for about a week now, but after testing it out, I immediately subscribed to the premium version. I have seen exponential growth in (real) followers for my niche poetry account using the manage feature of Crowdfire. If the app is used correctly it is well worth the monthly fee. The app could obviously improve in some areas just as any app could—but overall it gets the job done and allows users to spend less time on growth and more time on content.
I hope that things are back to normal soon! Looking forward to getting back in my routine.
Thank you,
SladeShow lessSladese7ens
Twitter’s issues
My suggestion is to, instead of the error email sent when the Twitter posts fail a message is sent that you all are having issues with Twitter and detail what you are doing to fix the problem. You should also send a message out via our notification letting us know of the problem rather than it being a not if we sign in with Twitfer (that's how I learned.) Keep in mind others do not sign in that way. Use the same message you used at that sign in. Also, put it in your community blog, tweet about it, put it on all of your Facebook page and wherever else you think will capture the attention of your users and the attention of Twitdevelopers who might worry about the publicity and immediately fix the problem to get you to stop making a big deal out if this. 😉 The key is transparency, do not play the victim (which you are not but for the sake of getting Twitter’s atte) and deeply apologetic. I wish you well.Show lesswynnejh
Developer Response
Hey there! Can you please write to hello@crowdfireapp.com with a screenshot of your screen? We'll be able to take care of this and help you out better! Looking forward to your email :) Cheers - Megbroke after 4 days of use
this app initially worked pretty well, but less than a week after i downloaded it, the same phrase kept popping up whenever i tried to do anything. "You need to reconnect your Twitter account. Clicking on Reauthenticate below will do it for you[Reauthenticate button]}". after searching through the app several times, looking for the reauthenticate button, and even deleting and redownloading the app, this message still popped up, so i was unable to use it.Show lessjmalatia
Game changer!
I’ve been using crowdfire for almost a year to manage several social media platforms I run. This app has been a Godsend! My audience on each platform has grown, my likes and shares are way up because of the ability to post at the “best time”. It helps me keep up with breaking news on the RSS feed and makes sharing one article across multiple platforms very simple.
I’ve had questions and one technical problem, customer service has been excellent...
I can’t recommend this program enough...it’s been a game changer for me.Show lessThe FoxWIRE
This App Used To Be Great
I Had This App Since Day One & It Was The Best App For Social Network Managing. I Was Able To Follow/Unfollow Using Multiple Accounts & It Was Actually Helping Me Build My Accounts. Now Over The Last Year You Guys Have Totally Ruined This App With This Subscription Based Nonsense, That No One Is Going To Subscribe To Because People Don't Have Money Like That To Pay $10 For 100 Different Services On There IPhones IDK Why Apple Even Allowed This Subscription Based Crap Anyway, If You Weren’t Making Money Before From The Pro Versions What Makes You Think You're Gonna Get Paid Now Using A Subscription Based Feature, These Aren’t Video Games, Full Programs Or Netflix Films Using Big Hollywood Budgets, They Are Tiny Apps Used On Our IPhones, I Am Extremely Disappointed With This App & Will No Longer Be Using It Because You Guys Have Ruined It End Of Story. Apple Should Just Get Rid Of This Subscription Based Crap Because All Of You App Programers Are Trying To Take Full Advantage Of The People Who Use These Apps By Charging Ridiculous Amounts Per Week, Plain & Simple!Show lessDamian Demize
Developer Response
Hey Damian! We've so much more than just a follow/unfollow features on Crowdfire. Crowdfire is the super smart Social Media Manager that’s helping you grow online everyday. Save tons of time by managing all your social accounts from one place. Let Crowdfire do the hard work of finding and sharing content, so you have more time to focus on things you do best! Crowdfire works with Facebook, Instagram, YouTube, Twitter, Pinterest, LinkedIn, Wordpress, Etsy, Shopify, Medium, 500px, Vimeo and many more platforms. Can you please write to hello@crowdfireapp.com? I'd love to hear your feedback in detail and walk you through what we're trying to achieve here. I'd also love to show you how best to take advantage of our new features. Perhaps we can work something out! Looking forward to your email :) Cheers - MegCompletely useless, buggy, can’t even sign in
I don’t know what’s wrong with this app. I got it to help manage my small business posts. I keep trying to sign in with my Instagram name and it won’t let me it automatically populated my first and last name in the user name/phone number/email box every time. When I try to delete it lets me but as soon as I go to delete the password it automatically puts in it puts my first name right back in (in place of what I had just typed in). It will let me sign in for my personal account only.Show lessChelsm
App forcing subscription
I am updating my rating back to five stars. I was confused at first when the recent patch stopped letting me unfollow nonfollowers after 10 of them. The way the popup worded it it seemed that I was done and this app was now past some kind of new trial period, and I would never be able to use it to unfollow nonfollowers again unless I pay $10/month. This was right after it prompted me for a review when I gave it five stars... Not the best strategy from the developers there, and I suggest rewording the new pop-up to explain that the next day you can remove 10 more unfollowers. That is more than even needed for a normal Twitter user like me if I am using the app more than twice a month.Show lessHDdarthduck
Developer Response
Hey! I can completely understand your concern but don’t worry, I’ll help you out with this :) The limits were recently updated for the free version. Drop us a line at hello@crowdfireapp.com and I'd like to expalin this in detail and perhaps we can work something out? Looking forward to your email - MegShould have read the reviews
So i just purchased the annual and found out some of the main features listed are not working. I use Instagram a lot and unable to link my business account due to oAuth error. Support says this is an Instagram issue which is complete BS as I’m able to authenticate other mobile apps using oAuth just fine. Second issue I just found out is that I’m unable to post to Facebook now. Based on previous help, I’ll have to wait a day for an answer. At this point, this app is more of a glorified post reminder than anything else. Sorry to say, but buyer beware on this one.
P.s. if the developer responds asking me to email the details. Please check with your support team as I have already submitted the details.
UPDATE:
Issue was resolved with regards to adding a second Instagram account and posting to Facebook. I’m not clear how it was fixed but retried 1-2 days after reporting issue and there were no more oAuth issues encountered.Show lesstcelias
