Horrible app
This app processed a payment with an expired card and the company won’t provide me an explanation as to how it happened. I will not use this app anymore.
One Time or Recurring Paymt Buttons
I love this app… been using for years. My church giving statements accurately reflect each tithe/offering given. However, I’ve always been a bit suspicious of why the “RECURRING GIFT” button is AUTOMATICALLY DEFAULT when you log on??
For anyone who is new to the app they wouldn’t quickly know to switch to “One Time Gift” if that what they wanted to do or what their Tithing budget allowed.
But to make that the DEFAULT button could cause some to INADVERTENTLY chose and end up overdraft in their accounts.
That leads to lost sheep who think they’ve been “Fleeced by another one of this preachers”. True story from someone I recommended this app to.
My suggestion is to make “ ONE TIME PAYMENT “ the default settings… or change the color of the buttons for better recognition.
Thanks
For anyone who is new to the app they wouldn’t quickly know to switch to “One Time Gift” if that what they wanted to do or what their Tithing budget allowed.
But to make that the DEFAULT button could cause some to INADVERTENTLY chose and end up overdraft in their accounts.
That leads to lost sheep who think they’ve been “Fleeced by another one of this preachers”. True story from someone I recommended this app to.
My suggestion is to make “ ONE TIME PAYMENT “ the default settings… or change the color of the buttons for better recognition.
Thanks
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Privacy nonexistent
There should not be an app i the market that should force you to us a phone number to login. I’m sure I am not the only one getting way too many telemarketing calls or text, and this is exactly how It happens. If I can go to your website and login with just an email, then I should be able to do that on the app. There is a suspicious and seemingly dubious reason for requiring a phone number—my guess is to either sell or store unnecessarily.
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Can not make a transaction
Up until now I was able to initiate a transaction and the last two days nothing is working. I am not able to change the $ amount and any other functions are not responsive either. IT please fix it. Thank you.
Lame Sauce
App doesn’t support FaceId so you have to enter a pin every time. Doesn’t let me over-ride the default of “make this a recurring gift” to “give one time”. Good way to accidentally miss that and drain your bank account. Tech support is very slow Good luck getting a response within 6 weeks. I only wish I could give it a ZERO.
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Customer Service?
I recently, one week ago, installed this app to make a monthly recurring donation to my church. The transaction reported that it had been made but then I see an error without any explanation of what the error was. I sent an immediate support question regarding this transaction and now one week later have not heard any resolution or even that they are looking into it. By the way, the app shows no history of the transaction ever being done. So there doesn’t seem away to look at a giving history. But for them not to respond with a resolution or follow up question is inexcusable!
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Perfect
Easy to use
Face ID? Apple Pay?
Needs a software update.
Used be 5-Star App, now Disappointing
Used to be a great app, but now when I push the “GIVE” button, it opens up my web browser to perform the transaction. So what’s the point of an app., if I’m doing the work in a browser?
Thanks
Pleased our church has started using the PushPay app. Good solution.
