A small step to begin with
I got with this back about 1 yr ago. I have had trouble with the app since day one. I love the bank as the sign up process was easy. Yet the app only allows me to do the bare minimum. Half of the functions aren’t able to be used. I have continuously gotten a single sign-on error for most of the functions. I call customer service multiple times and they state it will be escalated. Yet it never and has never been fixed. I don’t know it’s an issue in the app or the bank but it’s frustrating. I get emails to let me know I have points and can’t see the points I have accumulated. Hope it gets fixed soon!
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Response from developer
We would like to hear more from you so that we may provide you with assistance. Please submit your contact information and a summary of your experience via our Contact Us page at www.oneunited.com/contactus. We look forward to speaking with you!
