Much better experience
I’m shocked that I cannot give a positive review of One United Bank since I used to experience bad customer service and a horrible phone system. Now, much better customer service that gives you the correct answer and a phone system is having you talk to the right staff not wrong customer support team or wrong department. I hope One United Bank stay customer friendly with right information and keep the new good phone system.
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Response from developer
Thank you for your feedback. We regret that you are not satisfied with our automated system. Please call us at 877-663-8648 Monday through Friday from 9 AM to 8 PM ET to discuss your account. You can also visit our Contact Us page on our website for assistance. We look forward to serving you.
