Leave a Review FinFit
So aggravating
So at first this app was great! But then after I got a loan every time I get on the app it only let me go into one thing and then it freezes and won’t let me scroll or won’t pull up the menu when I tap on it, NOTHING. Then I have to exit completely out of it and if I go back into it again it does the exact same thing.Show lessMrz. Hyde
Great app
Great app@elitegraphxx (matt helton)
Developer Response
Thank you for sharing your feedback, we appreciate the opportunity to address your concerns. We encourage you to reach out directly to our customer service team via live chat or email ffcustomerservice@finfit.com; a note has been placed on your account to help facilitate a precise and thorough explanation of the events related to your account.Their auto payment didn’t work now I have missed payment.
Well I loved this app at first then every time I look at the loan balance it’s higher than the time before in between payments. Like a dollar every two days. I have my payment set to automatically come out every paycheck and luckily I looked at the balance because they never deducted my payment. So how does that make any since they forget to deduct your payment then when you call them to let them know it’s not coming out they say oh we are so sorry we don’t know why that happened. Then they say I have a missed late payment on their screw up!! I’m not mad that I have to pay it I’m mad because their actually gonna say I have missed payment now. Then don’t even try to get in touch with this place it took me 4 days to get someone on the phone. Wich made my payment even more late. My god none of these companies stand behind their word anymore or take accountability for their own mistakes.Show lessDeveloper Response
Thank you for sharing your feedback, we appreciate the opportunity to address your concerns. We encourage you to reach out directly to our customer service team via live chat or email ffcustomerservice@finfit.com; a note has been placed on your account to help facilitate a precise and thorough explanation of the events related to your account.