Leave a Review Desert Financial Mobile
Totally unreliable app
The app fails to open probably 60% of the time. I used to think it was due to the wifi when I was at a place of business but it fails at home connected to my own wifi and at many other locations. There is an option to report a problem but the screen to report it has the “send” button off screen so there is no way to report it. I have to log in from the internet so often I am about to delete the app. I also thought maybe it was an update but this has been going on for about a year. It’s a huge problem if you are trying to transfer money for a purchase on site. This app needs a major overhaul.Show lessBig (5)
Where is this feature???
According to the Desert Financial FAQs there is supposed to be a feature that allows members to transfer money to other members. I’ve been with Desert Financial for a really long time now and have never seen this. Apparently it was called Pay Anyone and now it’s Pay It Now and supposedly can be found in transfers. I tried the mobile app and the desktop site and it’s nowhere to be found, aside from in the FAQ stating the feature exists. So does the feature exist or does it not? And if it doesn’t why is it listed in the FAQs section and why do we not have this sort of feature considering you don’t work with Zelle anymore. Pretty annoying. Aside from that, the app gets me the info I need but it could definitely be improved.Show lessAtkt9800
App review for iPad
I have watched this app improve over the years and enjoy it more with every update. This last update however removed the option to view the app in either mode, portrait or landscape, on the iPad. It would be nice if you to bring back the choice. I like to work on my iPad in landscape mode and get frustrated every time I open your app and am forced to turn it around to portrait. Since you previously had landscape or portrait viewing options on the iPad I’m guessing it was an oversight by the developer. Please bring this feature back and you will be back at a 5 star rating from me!Show lessRed3Cent
Developer Response
Thank you for your feedback! We're sorry for the frustration you've experienced since the update. We have shared this with our team and are working to re-integrate this feature into our app.