Good improvement
This is heaps better then the old app. However I would love an option to choose a day and time and see which stylists are available vs having to click through each one I like and go through the options each time I find out they don’t have the time and day I want
10k 5 star reviews is a LIE!
Absolutely no way ten thousand people are giving this terrible app five stars.
The password reset function simply doesn’t work. I’m stuck watching a spinner and have never been able to use the app. Not once.
I tried to create an account during which it started saying I need to wait an hour to try again because of too many failed login attempts. Not sure why it says that when I haven’t even finished trying to set up an account.
Sent an email to support and all I hear is crickets. Terrible app with bad support. Run away.
Complete waste of time. Too bad to. My local shop gives me a great haircut every time.
The password reset function simply doesn’t work. I’m stuck watching a spinner and have never been able to use the app. Not once.
I tried to create an account during which it started saying I need to wait an hour to try again because of too many failed login attempts. Not sure why it says that when I haven’t even finished trying to set up an account.
Sent an email to support and all I hear is crickets. Terrible app with bad support. Run away.
Complete waste of time. Too bad to. My local shop gives me a great haircut every time.
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The best hair salon!!
I have been a customer at Hair Cuttery in Sewell for all of the 16 years I’ve been living here. Every stylist I’ve seen has been fabulous-never had an issue with any stylist’s professional skills nor making me feel uncomfortable in any way. It is a pleasure to come here, knowing I’ll be walking out very pleased, satisfied and happy.
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Good App
The app is super easy to understand and it’s so easy to book an appointment right from my phone. As someone with crippling anxiety, being to cut out the phone call to an establishment makes so much of a difference. It also adds the appt time and place right to my calendar so I don’t miss it. Very happy customer :).
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🤘🏻
This app is soooooo helpful! Not only do you see all the stylists- but it allows you to search thru dates and find a time that works for you- I also have a hesitation problem soo talking on the phone isn’t the easiest for me so this allows me to make one peacefully and I also work all day long so this allows me to make an appt without having to leave my desk to make a call- and hair cuttery on chapel hill has excellent service and a comfortable atmosphere I definitely recommend them for your hair ✌🏻🩷
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Can’t update password
I’ve gone through the process of trying to reset my password and every time I do it successfully, when I log in, I get a message that my account is locked because of too many attempts and to wait an hour, but even waiting days and the result is the same. This app is a joke.
New App Issues?
What's up with the new app update? The new app looks great, but when I pull up a date, it doesn't load times so I can never complete a booking via the app. And there's no additional update to fix this bug. Ugh.
The old app looked a bit dated but worked fine. Kinda wish I could revert.
The old app looked a bit dated but worked fine. Kinda wish I could revert.
Great service but my current hairstylists adds hidden charges
I’m switching hairstylists as current stylist adds services that I don’t need. I get the color package which includes a classic blowout. However, I noticed on my receipt that I was charged for a deluxe blowout which is for coarse or curly hair (I have thin straight hair, shoulder length). I usually don’t ask for my receipt so that’s my fault but I’m going to switch hairstylists and see how it goes. Moral of the story is make sure to check your receipt as not all hairstylists will ask before adding unneeded services.
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love the stylists but this app is a nightmare
Since the new version of this app was release, I can’t login to my account. It blocks me for an hour after 1 attempt. This also coincides with the website. This is absolutely unacceptable. I don’t have time to wait as a walk-in client with 3 kids. Basic functions like booking appointments is a MUST for me and this app FAILS at delivering that experience.
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Booking an appointment
I like being able to schedule an appointment but it would be helpful to be able to schedule by day vs just by stylist so you dont have to click on each stylist to see openings.
