Mostly works
Been with EECU for decades and the app has improved over that time. Never really had issues. Until iOS 16. Mobile deposited doesn’t work.
This app is terrible! So is the bank
I’ve been with eECU longer than I’d like to share and this app and the money grubbing ways are getting to me! The pending doesn’t show up ever because the bank takes days to process simple transactions like whataburger Walmart etc and they end up charging a $34 fee for each thing that goes through so if you didn’t keep a journal of what you spent your screwed! And I’m not even terrible with money it’s simply the app not updating for days up to weeks and by the time everything comes out at once you could be .50 short and it’s $35 trash….
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Problems with app
The other day I got an alert for a very low balance. I thought that was strange but I transferred money from my savings to checking to avoid my account going negative. I checked it again yesterday and all the charges that had been there the day before were gone and my balance was way up. I checked again this morning and some of the charges are back and my account is low again. One item has been double charged and I don’t know if it’s the bank’s mistake or the company ( I have automatic billing with them). I think the banks app/system is glitching.
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Excellent Customer Service
I’ve been a customer of EECU for more than five years. I have never had a poor experience with customer service whether it be by phone email or in person. Everyone is very helpful, knowledgeable and I feel like I’m in good hands with EECU at all times.
EECU H-E-B Granbury
You could not find better people to work at a bank! They are the most helpful and professional! They are so knowledgeable as to what to do. I was leery of using the ATM at first, yet I think it is awesome now!I think it’s awesome that it can give you change instead of just 20s like most ATMs! The only thing is I wish there was an ATM outside for after the store closes. Maybe out in the parking lot somewhere so we can drive thru!
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Simply the best
I never have any issues with EECU. Online, in person, whatever the case they have always been so helpful! I believe I have had them for 3 years now? And have never had any complaints. Love them!!! Even the staff is awesome!
EECU bank...the best!!
My wife and I have been with EECU just under two years now. We wanted a change from the “big banks” because they were not about customer service. EECU has been very good to us in service, products, and convenience. Working with a credit union that cares about its customers feels good. We hope to continue to be long time customers of EECU!!
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Ugh
Takes forever to load my purchases
Options
Waiting to see more payment options like seller or etc. That would be nice
Best CU around!
I have had EECU for over a decade. My husband has tried two other credit unions and none compare. This app helps me find all locations, free ATMs to avoid fees and handles all my bills with ease. I Love EECU and the app!!
