A must
Response from developer
Thank you for the five-star review! We're happy to hear you like Centra Mobile. We value your Membership with us!
Very convenient but needs higher limit
Response from developer
I'm happy to hear you're enjoying Mobile Deposit! Thanks for being a Member.
Landscape mood and printing failures
Centra states it is a known problem.
The landscape mode has not worked for at least two weeks.
When will these features be restored?
Response from developer
We apologize for the inconvenience. A recent update to Centra Mobile locked the app in portrait mode, disabling the ability to use the app in landscape mode. Unfortunately, the app isn't yet optimized for tablets, which can cause warping or stretching of the app's interface. Currently, there's no estimated date for when a fix will be available. However, this is high priority for our app vendor to resolve as soon as they can. We appreciate your patience in the meantime. Thank you for being a Centra Member!
Transfer// change it
I rated them a 3 star but I’ll
Up it to 4 stars because they reached out to me about what I can do to help my transfer and stuff ^ they really aren’t bad at all
Thank you for reaching out
Response from developer
Thanks for your review! When making a transfer to and from your Centra or non-Centra accounts, click the dropdown box where it says 'From Account.' There, you'll have a complete list of all your linked accounts to choose from. Similarly, when you select the 'To Account' dropdown box, you'll have a complete list of all your linked accounts there too. If you ever have any issues making a transfer, please call us at 800-232-3642 or send us a message right from digital banking in the 'Message Center' under the 'Help' menu.
Transfer
Response from developer
Thanks for your review! When making a transfer to and from your Centra or non-Centra accounts, click the dropdown box where it says 'From Account.' There, you'll have a complete list of all your linked accounts to choose from. Similarly, when you select the 'To Account' dropdown box, you'll have a complete list of all your linked accounts there too. If you ever have any issues making a transfer, please call us at 800-232-3642 or send us a message right from digital banking in the 'Message Center' under the 'Help' menu.
Bill Pay is great
Response from developer
Thank you for the five-star review! We're happy to hear you enjoy using BillPay!
Centra App
Response from developer
Thank you for the five-star review! We're glad to hear you like the app. Thanks for being a Member!
Best Bank!
Response from developer
Hi Corey! Thanks for the kinds words! We're so glad to hear you enjoy using Centra Mobile. Thank you for being a Member!
Since the update
Response from developer
Hi Ruth, I'm sorry to hear you're having issues with Centra Mobile. We're here to help and would like to learn more. Please give us a call at 800-232-3642 so that we can better assist. Thank you for being a Member.
Zelle Still Needs Fix
Response from developer
I'm sorry to hear you're having issues when using Zelle. We're currently investigating intermittent issues with Zelle and BillPay timeouts. If this happens, please go back to your Accounts Dashboard and relaunch Zelle. If you continue to have issues, please contact us at 800-232-3642 so that we can better assist. Thank you for being a Member!
