Medisafe Medication Management User Reviews

Reviews Summary

Top reviews

Note to app makers… Can’t live without this app.. BUT..

Update…APP MAKERS: App keeps crashing with these last 2 updates.. mostly when you go to scroll down..please check out.. Thanks so much for all you do!!

First Review…
How did I ever live without this app.. I have a few various health challenges which make my medicine chart ridiculously long.. when people ask me what medications I am on, I used to just say “too many” and hoped that I at least had my medication list on me... this app is brilliant in not only making sure I take every single medicine on time but now ensures that I don’t forget a dose or worse double up one!! I can also show the list to any health professionals and I love how it also says why I am on each medication which is handy if you have more than one health issue... One of my health issues makes me a bit forgetful as well so now my carer can remind me if I have forgotten something.. I seriously cannot express how grateful I am to the app makers.. brilliant job 10/10.. Extremely grateful! Thank you!!
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This works, but has annoyances.

This app works, but it has some problems I find very annoying: 1) Often, a 10-15 second delay before giving me the screen where I can mark my meds as “taken”. This is particularly annoying when I’m trying to concentrate on something, or when I have to wake up to take meds. 2) Strange logging of the “taken” time; for the first hour (IIRC), it’s whenever you hit the “taken” button, which might not be that close to the actual time, depending. After that, you get to set the time by hand, accurate to a minute, with an annoyingly long scroll-wheel. Very often this nowhere near the actual time, which is as easy to forget as my iPad is to mislay.
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Almost a perfect app

My daughter and I take lots of medication. The one thing we struggle with is calling in refills on time. Anyone who take lots of medicine for an indefinite period of time knows that taking meds on time every time can be a challenge. Some times we have more medicine than we need and sometimes we have less. (Spilled our meds a time or two) Anyways, I love the app. It helps us with daily reminders to take our meds and helps me remember to make sure my daughter takes hers. The one thing that could be better is the refill reminder calculation. For example my daughter only takes one of her meds only on the weekends. She get prescribed anywhere from 30 to 90 day supply. The issue is that the start and end date option doesn’t take into account for the frequency. If I know my daughter has a 30 day supply and I select specific dates like the weekend, it would be more helpful if the end date counter would reflect the number of specific days and not just everyday. Sure I could pull out a calendar and count the weekends until I reach 30 but I feel like that defeats the purpose of the feature. I a hope future update can fix this. Did I mention I love the app :) Thanks
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Keeps my pill-taking on track!

A really useful app which reminds me when to take my pills, and keeps doing so until I've done it - EXACTLY what I need. So far, my only criticism is that it makes a bit of a meal of changing time zones. It seems to me it needs to know EITHER that the dose time should be the same time every day (eg: midday) in local time, whatever time zone I'm in, or it should be the whatever time was set in the original time zone, adjusted for the current time zone. What it doesn't need do is to ask me what to do each time I move to a new time zone! Not a problem, just a pain!
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Great in some ways

Firstly, this app is loaded with features. No complaints there. However, it's a bit bogged down for the average user. It's not as easy or intuitive to navigate as an app should be for people who need to take multiple medications multiple times a day. Taking into account that people taking medications might also have some degree of brain fog or mental impairment either due to the condition or as a side effect of medication, an app aimed at this demographic should have its core features easy to access without having to tap through multiple menus repeatedly. The process for adding a medication, for example, could be simplified. I see this app advertised as #1 recommended by pharmacists, but what about the people who are actually using the app? The interactions checker is phenomenal from a pharmacist's or doctor's point-of-view, but easily being able to add and record doses, as well as being able to view monthly calendars, would be a great asset to users. In the end, making an app that's easy to use is the best way to ensure patients actually take their meds. This app could easily be 5 stars with just a better interface, because it truly is a fantastic app. Just not as practical as I'd like. P.S. I'm unsure if there's a way to turn off the weekend "extra help" notification.
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Very easy and intuitive

Hassle free and easy to use. Great Customer Support team too.
Recommended it to my Neurology team

OK, but not great

While it helps me remember to take my prescriptions, the interface for the app seems confusing and even convoluted at times. Several times it’s felt like there were several separate groups working on developing different parts of the interface, but they didn’t talk to each other.

For example, the add-on information about heart health is great, but it seems stuck in the middle of something else. It also seems to pop-up whenever it wants to. It feels like the heart info team didn’t talk to the other teams. I have one Rx that I’m supposed to take 1 or 2 tablets/dose. I’m reasonably sure that there’s a way to enter that into the app, but I’ve given up. It’s common for drugs to be prescribed that way. It should be simple and obvious. It shouldn’t require several trips through the documentation. It doesn’t help that the documentation reads like it was developed by yet another team who weren’t talking to the other teams. Or that confusing features weren’t actually fixed and clarified—it seems like the documentation was intended to put a band-aid on the UI and to explain at length things that are basic to the app.

Please, please, please start over with a focus group who aren’t familiar with any part of the app. Give them simple tasks. If it takes too long for them to figure out how to complete the task, the users aren’t dummies. The app needs work.
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Phenomenal Med Tracker

Medisafe is one of my favorite and most useful apps hands down. Medisafe is perfect for reminders to take meds and I have mine set to remind me twice per day. What really shines for me is I have multiple prescriptions and I use the app to track how many pills I have for each one. The app automatically depletes your stock as you take daily meds and will remind you to refill prescriptions at a set number of remaining pills. Then it is as simple as adding the new number of pills to current inventory. This feature has eliminated running my stock too low and is especially useful for tracking multiple prescriptions. Another useful tool that I use is the diary which I use to document any medical events that occur making it easy to review my notes to share with my doctors.
This is the perfect medication tracking system for me. I can’t imagine what life was like before I started using it.
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Wish I hadn’t wasted so much time

My intention with this app was to both use it for reminders and keep track of my medications long term. After using it for months, turns out to can only go a few weeks back to view history. Very disappointed that o spent money on this. The reminder system is good if that’s all you want it for.

Interval alerts?

It’d be really cool if there was a mode that allowed you receive alerts at a set time interval from your first dose.

I take stimulants so the time I take my first dose varies depending on when I wake up, and then I take each subsequent dose in three hour intervals.

The app is great for helping me track what time I took my last time, but it gets a bit old dealing with notifications when I don’t need them or having to go in and reschedule each day.
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