hoopla Digital User Reviews

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  • Love this app

    I have been using Hoopla for a little over two years now, to listen to audio books. In the beginning, it was frustrating, because the stories would quit once you got to the end of a streamed part. As time passed, they kept making updates to the sight, which cured the interruptions. Then they added more content to stream, besides the audio books, movies and music. I still mostly use the audio book feature. My son and I enjoy listening. The only thing I hope they consider changing is to decrease the price of the service that they charge libraries. I am lucky that the township that I work for lets school district employees have a library card. The library system in the community that I live in decided that Hoopla was too expensive for the amount of people that actually use the service and discontinued Hoopla. This was much to the disappointment and frustration of the patrons who use it. They kept limiting the number of collective borrows allowed to 4 in a month. Then, even that became too expensive so they made the decision not to carry it any longer. They suggested to the patrons to use Libby instead. I kept pointing out that you have to wait up to 6 months to listen to a new or requested book. I wonder now how long it will be before the my work library system has to cut it as well. Until then, I will continue to let my students and their families know what Hoopla is and how to get it from the library.
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  • Great selection, dislike the collective daily limit

    App gives me this message more often than not- “The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight,” despite not having a single item checked out, often times for weeks at a time. I will try to check out a single book here and there (like one every 2 months), but will still receive this message, and it never “resets at midnight” like it says it should. Very frustrating…! Edit: I take back what I said, now understanding that this message I’m receiving (often late at night, when I have time to sit down to read, with young children being a factor in my life) is due to the total limit for daily borrows set by my library, not just for me individually. (It would be like going to the library at 6 PM and being told “sorry other people were here before you to check out all the books they wanted and so you can’t check a single item out”). Though that limit seems to be unfair, and a flawed option to even have available, I do now understand this is not entirely Hoopla’s fallout. That being said, I do really enjoy the app when I can check out a book. There are a lot of selections available compared to other online library apps! Thanks for the feedback and explanation of the problem I’ve been encountering… Will check things out earlier in the day from now on!
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    Developer Response

    Thank you for using hoopla! Although hoopla delivers the content, your library determines and implements daily borrow limits. As a suggestion, you may have more success by logging in earlier in the day since daily limits reset at midnight. For questions or concerns pertaining to these limits, please contact your library directly. If you have other questions about hoopla, please email us at feedback@hoopladigital.com.
  • LIBRARY APPS FOR THE AUDIOBOOK WIN!

    I found this app when I was doing a deep dive comparison for different audiobook listening apps and almost gave up when it looked like Audible or Spotifys sad credit/15hr listening caps were the only option when WHAM I happened upon a Reddit forum directing people to download Hoopla an app accessibile via your local library. Legit just input your library card information and a plethora of audiobooks were up for checking out. Not to mention 1)the books get returned automatically after 3 weeks 2) if you’re like me and love falling asleep listening to your audiobooks but hate when way too many chapters have been read through while sleeping (aside from your phone batter draining too) you can literally set a timer to how long you want it to keep playing for be it the end of the chapter your currently on or a designated amount of time. 3) If you also share my affinity for logging your reading on your Goodreads App you can see the listed chapters on Hoopla and reference the % of book read on Hoopla to add to your Goodreads progress. 4) There’s a digital bookmark capability, car & activity mode. 5) Most importantly there is no listening cap! It is literally the perfect audiobook app. DOWNLOAD NOW!!!
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  • Problems

    I really think I could like this app of hoopla if you would fix a few problems. I use the Libby app and really like it. So I thought I would try hoopla as a second choice to Libby since they’re both related to the library. The first problem is I like to read my books with the two column choice. So when I select that option on hoopla, it duplicates a lot of sentences and paragraphs. And that happens too often for me. Then comes the bookmark, which is laughable. Sometimes the bookmark will take you to where you’re supposed to be and sometimes it won’t. You need to set up your bookmarks like Libby does. So that your bookmark tab is showing the whole time you are reading that page so it reminds you to disable the tab, while you are reading. the way you have it set up is very awkward. Another problem is that when you quit reading for a while during the day, or power down for the day, a lot of times when you go back to read, you have to start from the very beginning, instead of taking you right to your place that you left off. Another situation I ran into , when you go to the area where you read a few paragraphs of what a book is about so you’ll know whether you want to choose that book or not. A lot of the words are running together. Is there no proofreading? like I said, in the beginning, I think I could really like this app of hoopla, but the website itself needs quite a bit of work.
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  • Hoopla and Covid

    I have been using Hoopla ever since I knew about it and that has been quite a few years. Previously I borrowed books on CD’s. Hoopla is quite simply one of the joys of my life. I am an audio book junkie. I think that I probably have forgotten how to read. I have always been an avid reader. When I was little a neighbor girl ran our block and she had a school in her garage. There were little red chairs and we were required to attend . I learned to read when I was three and I started kindergarten when Zi was four. . When I was able to obtain a library card I checked out the maximum number of books which was four and read them and returned them to get more. Nice librarians would let me do that and the meanies wouldn’t! Much of my adult life I lived in Omaha NE and due to the bad weather they would mail books to one’s home. And have free returns. That was short lived though. I recall being stuck in snow drifts on my way to the library. One time when I was hopelessly stuck, and a huge SUV shot by me as if it were a racetrack. So, I bought an SUV. So, do I like Hoopla. Probably as much as anyone could. My earphones have become a natural appendage. I set my Phone for thirty minutes and go to bed. I doubt if I could get to sleep without them. I can always find my place with thirty minutes if I fall asleep. Now, with Covid, it is a godsend. No need to touch anything. And, with the library closed, it is the only access to books. Thank you Los Angeles Library System!
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  • Hoopla and Covid

    I have been using Hoopla ever since I knew about it and that has been quite a few years. Previously I borrowed books on CD’s. Hoopla is quite simply one of the joys of my life. I am an audio book junkie. I think that I probably have forgotten how to read. I have always been an avid reader. When I was little a neighbor girl ran our block and she had a school in her garage. There were little red chairs and we were required to attend . I learned to read when I was three and I started kindergarten when Zi was four. . When I was able to obtain a library card I checked out the maximum number of books which was four and read them and returned them to get more. Nice librarians would let me do that and the meanies wouldn’t! Much of my adult life I lived in Omaha NE and due to the bad weather they would mail books to one’s home. And have free returns. That was short lived though. I recall being stuck in snow drifts on my way to the library. One time when I was hopelessly stuck, and a huge SUV shot by me as if it were a racetrack. So, I bought an SUV. So, do I like Hoopla. Probably as much as anyone could. My earphones have become a natural appendage. I set my Phone for thirty minutes and go to bed. I doubt if I could get to sleep without them. I can always find my place with thirty minutes if I fall asleep. Now, with Covid, it is a godsend. No need to touch anything. And, with the library closed, it is the only access to books. Thank you Los Angeles Library System!
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  • Great…BUT??

    I read a lot of different authors, I’ve never tried any of the audiobooks, to me a book is all about being able to see and read the words not having some one else read it to me, and this app has started making its way towards more audiobooks than actual Ebooks and that saddens me. But on the other hand I’m also able to come on to Hoopla and find many of my Ebooks that aren’t on the actual Overdrive App, or what is now the Libby App and that makes me very happy, I may start a series on Libby but am unable to finish it on there because for some reason they just have the very first Ebook of that series but then I’m able to finish the series here on Hoopla. But I have many issues with the borrowing of books, it will tell me I’ve met my download quota for the day and need to come back at MIDNIGHT to try again, but I’ve not downloaded anything from Hoopla that day meaning that was going to be my first book, smh. But all in all I think it’s a really great reading APP and have been using it for years as I read a lot. I will continue to use it Hoopla as long as it’s made available…
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  • Malfunctioning when checking out books

    I have now had four failed attempts to check out a book on hoopla. In all instances I had not checked out any books for a few days, but the app refused to let me check out saying “you have exceeded the amount allowed by your library for the day”. I don’t know whether this is a library problem or hoopla problem but it is very aggravating. I’ve called the library and they say there is nothing they can do. That sort of indicates it must be a hoopla problem. Either way, we need a fix, soon!

    OK, so the Hoopla app developer did respond to me! That is a pleasant surprise. However, the messaging that comes to the app user still needs to be corrected. The way it is currently worded it makes it sound as though I had exceeded my daily limit. What it needs to clearly state is that all the patrons of the county library have exceeded the daily limit the library buys from Hoopla. That way at least I would know I am not being accused of exceeded my limit when I know I have not done so. As usual, “what we have here is a failure to communicate.” if hoopla will actually correct this problem I will be happy to increase my rating. Overall I don’t have too much trouble with this app especially given the fact that it is free, and it allows me to listen to many more books that I would if I had to purchase them elsewhere.
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    Developer Response

    We’re sorry for the inconvenience you’re experiencing with hoopla. Although hoopla delivers the content, your library determines and implements daily borrow limits. As a suggestion, you may have more success by logging in earlier in the day since daily limits reset at midnight. For questions or concerns pertaining to these limits, please contact your library directly. If you have other questions about hoopla, please email us at feedback@hoopladigital.com.
  • Book Lovers Favourite

    I really love this app, especially since I can’t get out to the library very much, as I am quite busy. It doesn’t have all the favourite authors but it does have lots of amazing genres. I have branched out a lot with hoopla instead of being stuck in the same authors and genres, I enjoy just scrolling through, finding stuff I like the look of and marking it to read later. It has also been so helpful during Covid when it was even harder to get to the library. This is probably the best (honestly) online library app I have ever come across. I am and have always been an avid reader and hoopla makes it possible for me to always have books. Thank you hoopla! Tip: make your password something easy to remember for you because I have occasionally gotten myself booted out for no particular reason. It’s no problem except for when I forget my password. Hoopla makes it super easy to make a new password and get back to reading. Hoopla: a few authors to add/add more of Leigh Bardugo Naomi Novik Brandon Sanderson Jessica Cluess
    Hoopla: other suggestions
    Please allow more books to check out per month!! As a person who reads a 350 page book a day, it is hard only being able to check out five books for thirty days. My usual method is spread them out across the month or blow them all on a series at the end of the month so I can immediately continue the series when the next month begins.
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  • YOU ARE THE BEST HOOPLA!!!!!!!!!

    Your literally the only book app I use, and one of the few ones that haven’t f’d up. I love reading books on here, and they have a wide variety. And it’s all free, no pay. Anyone reading this, if you don’t download Hoopla, what are you waiting for?! Literally no other app can compare to this. And if you want wanna go back to Webcomics or something( did I mention they raised their price to 200$?), that’s fine by me. Not trying to criticize apps, but if your broke like me, hoopla is your man(or girl?). I have been a hoopla member for YEARS and they haven’t disappointed me ONCE. They always have exciting new books, comics, and novels to read. I loved being able to binge read my favorite series, such as Harry Potter. So being a broke college students in their 20s, this app was for me. This app needs to be more hyped, and everyone should have it. What I’m trying to say is DOWNLOAD THIS!!! This is literally the best app worth your time! And if you don’t like the app, at least you didn’t have to waste any $$$. Like people, this app is for you! I know I’m repeating this again but ✨🌈DOWNLOAD IT🌈✨
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