SeatGeek User Reviews

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Beware the “waiting for confirmation “ message

I’ve used app a number of times and it’s worked well and deals can be had. But last night trying to get last minute tix for yankee game, I made purchase on app, my credit card was immediately charged but there were no tickets. I eventually received an email saying tickets were no longer available. It took 10 minutes. I tried again for a different pair and the same thing happened. This time it was 15 minutes. I stood outside the stadium for about a half hour waiting. Couldn’t cancel order and my card was charged twice (I’m sure the charges will be reversed). The concern is the waiting. Paying over $30 PER ticket for fees should provide better, timely service. The way this went down makes me wonder if the seller tries to repost tickets at higher prices for high-demand games? Either way, I’ll use app again but this was disappointing.
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Add Australian venues please

I came from David Dobrik Channel and I was going to buy a few tickets for my friends and I but there’s no venues in Australia there only in the US. Please add Australian venues to the app.

SCAM

This app took my money and decided to not give me any tickets to a playoff game and after that they kept cancelling my tickets and raising the price on the app for those tickets. At least I got my money back I suggest using Ticket Master or something.

Rip Off

i bought two tickets for The Chainsmokers thinking the prices were in CAD and they weren’t and so i’m wanting to get a refund and apparently you can’t??? so now i’m stuck with two tickets that cost me $320 CAD really far away from the stage when i thought i was getting a good deal. this was the first and last time i will ever be using Seat Geek. RIP OFF
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3 1/2 stars isn’t an option

I’ve used SeatGeek 4 times now and the first three purchases I had zero issues. This past time I bought tickets for an NBA game and when I got to the entry gate they scanned my tickets and it kept saying “Not Found” (totally embarrassing and nerve wracking b/c I thought I got scammed). I had to call Seat Geek and talk to the help desk. After about 20 minutes or so we were finally able to get into the game (only 5 minutes left in the 1st qtr 🙄). Although my issue was ultimately resolved this was certainly disheartening to say the least, as it was mine and my son’s first ever NBA game and we ended up being late b/c of it.
I will say that one thing I really like about SeatGeek is that they can show you the prices with the fees so you know exactly what you’re paying before you go through the checkout process.
I’m hoping this was a one-off with the app and not a repeat thing.
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only US

Why is this on the Australian app store if the locations are only in the US?

ADD AUSTRALIAN EVENTS PLS

Such a good app but doesn’t have anything for Australia which is definitely disappointing.

Only for Americans

I’m Australian and an app like this would be so helpful but nope! Can’t use. I saw this app from a sponsored video from Ryland Adams and S U R P R I S E! Other people besides Americans watch those videos too

David Dobrik

David’s 5th brand deal with SeatGeek officially forced me to download and purchase a ticket. I ain’t mad😂💕
Looooove this app! 100% trustworthy

No Australia!

Could you please actually listen to these reviews and either take this app down from the Australian App Store or actually add in Australian venues, thanks😁

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