Leave a Review BOSS Revolution
Good enough for what they do
I can see why so many users have bitter taste of Boss Revolution verification process. I have had my share of that and felt the same way.
However once you step back and see things from security perspective then you will understand and appreciate that they have a safeguard in place to prevent potential fraud from messing things up for everyone else.
I wish Boss Revolution will streamline the “verification” by implementing in-app (or web) system to eliminate human factor. This will in turn improve the turnaround time and also provide security plus increase a sense of confidentiality.
Many people are not comfortable sending out their Identification and other PII documents across the web thru unsecured channels such as email.
That is one of my biggest issues with current method.
Second, it will be nice if Boss Revolution can stop pestering users with more Verification prompts at next transaction after having gone through the said “ID verification” just months ago.
Overall I like their services, from hassle free calling credit recharge to prompt fund deposits into foreign accounts.Show lessBKLLC
Developer Response
HI BKLLC, Thank you for your detailed and valuable feedback. We are happy that you enjoy BOSS Revolution. As issuers of money in the United States, federal law requires us to obtain information to verify and identify each person who carries out a money transfer transaction, in order to collaborate with the US government. to combat money laundering and / or financing of illicit transactions. We are sorry for the inconvenience this may cause and rest assured that we are always working hard to improve our services. Thanks for using BOSS Revolution.When it’s great, it’s great. When it’s not,...
On the whole, Boss Rev is good IF you make quick (10-15 ‘min) international calls. Longer calls will frustrate you because the call quality is not as good. Not being heard or not hearing the other person as well as call drops are, sadly, common. The most scary issue is when you start hearing your own phone conversation playing back in the middle of your call. If this sounds confusing, it is. I’ve had this experience two or three times. While talking, you’ll suddenly hear the person you’re calling say things they already said at the beginning of the call. It’s as if the call is being recorded and, at some point, the recorder turns on while the call is still going on. Fishy stuff.Show lessWenchy24
Miss information
I have been using this app for the past 2 years and have not had any issue while calling. But the only problem I have is that, some times when I made an international call, the caller ID on the receiving end will not show my number but a different number of that country which will prompt the receiver to ask me, are you here in the country and if I say no, some people believe me, but some people don’t. So my question is why is it so?
Caroline.Show lessMojishola
Mrs Stella
I love it and it makes it easier for me to send money without leaving my house and also called them on the phone without any problems. I believe that it’s more safer and I am very grateful for the service and time . I am proud to recommend people to try and see what is all about. It’s saves time from going to Western union to send money to your family and friends and cheaper as well, and the money will be there in few minutes deposited into their account without going to the bank to collect the money and additional fees.Show lessStellamalise
THEY’RE A SCAM! Worst calling app ever!
It doesn’t work most of the times...Worst app ever! I purchased a $9 worth of calling minutes to call the Caribbean and never once gotten through with my call yet my minútese as now went down to $8.33. One of the most annoying thing about this app is when you dialed the number you wanted to get in contact with the welcome message came on then your minutes starts running while they advertise deals at Walmart and other 3rd party company, all this while your minutes are being used up. You would think your minutes starts running when the number you’re trying to reach starts ringing but no, they start your minutes while they advertise stuff which you had to listen to know what option/number key you should press to skip and move along. Other times your call just keeps dropping, disconnects or you kept experiencing somewhat of a bad signal frequency, it doesn’t matter how good of a signal you have on your end. This my friends are just a few of the ways they con us and take our hard earned money.
RUN, DO NOT USE THEM THEY ARE SCAMMERS!Show lessKonicia
Developer Response
Hi Konicia, We are very sorry to hear about the difficulties you have experienced and would like the opportunity to resolve them for you quickly. Would you be kind enough to contact us on 18006768312 and provide us with the details of your account and a brief summary of your experiences please? Thanks for using Boss Revolution.Very dissatisfied and disappointed with your customer service
Your customer care resprentatives are very irresponsible and rude to customers. Somebody had my number before me and had a remaining balance of $5 and they keept saying you have to pay it. I told them this is stealing from me, not a legal action, proceed with him because you have all his or her data (nothing to do with me). They didn't let me talk by saying that nobody gonna help me when i asked to talk to a manager. Worst service. Very disappointed. Still i have the same problem and my number is blocked to charge with your cards. I used your service and never had problem till i got this new number three years ago and your company couldn’t give a solution to problem that is easy, but i think you don’t need users of your service.Show lessArdita C
Doesn’t cut it
Boss revolution is a money eater. You’re call may not go through at all, meaning that the person you’re calling won’t even get it but the company still manages to charge you , even though you didn’t even get a chance to connect to the other person. I was ringing someone for only 6 seconds and got send straight to voicemail (mind you that my cell reception was bad so the call didn’t even go through) and Boss Revolution will still charge you the 15 cents for a minute. C’mon now, I have six second rings to the other caller , and I have to try to call them more than 3 times to make it go through? Not fair how I have to pay a minute worth call. Going to be taking my business somewhere else.Show lesscatherinenicole123
TOTAL SCAM
This APP is a TOTAL SCAM, just stealing money from us. My balance was low so I made a subscription for $5 unlimited and received text msg confirming the payment. I was in the middle of a call and it dropped because of low funds, it only used the last balance I had and the $5 never kicked in. I call Customer Services 4 times and they said everything is ok, but I try to call and say “no enough funds” every time. I asked to talk to someone else and they said there’s nothing they can do. I asked my money back and he said I couldn’t have because I had already made a phone call, but I only used the last cents that I had paid before. Total scam, just wants take money from people. Don’t use it. That had already happened before and I gave another try but not anymore.Show lessedu_frank
Stole my money
I put $20 on my BOSS Revolution® card on the app and then they instantly only put $10 on it I called into them and question them about it they told me that it was my bank holding the rest of the money that I had to wait 3 to 5 business days well I waited to 3 to 5 business days And they never put my money in my account they actually took the initial $10 that they put into my account and now my account is at zero I had to call into them and tell them that I want to get my money back. I wanted my refund, that I was going to call my Bank who is FDIC insured to set out an investigation well they told me that they refunded my money but I’m still calling my bank because they are fraudulent please do not use BOSS Revolution® at they will steal your money from you.Show lessJahgota
Worst money transfer experience
I hope the managers or investor or owners in the company read this, there is so much things to improve with the app, and customer service, as a new customer, I was not able to send any transaction, customer service told me because I’m using the wrong device?... I’m was frustrated because I was dealing with this issue for more than 5 hours, customer service could not solve my problem, which was Julio and Omar, and others I sill do not remember their names... bad training they had. The system on the app and computer do not work well, bad engineers to created this system, I’m surprise this business is alive, never doing business with you guys again, unless I have a compensation for the time I wasted.Show less:) enzini
