I log in using my phone number and now whenever I try signing in It says “Oops that did not go as planned. please try again” and I already have like 8 times and I even uninstalled it and re installed it and it still says the same thing. I’ve been very disappointed with using this app overall because all the females I match with are either fake, frauds, don’t reply at all, or straight up unmatch me. Every time I super like someone (which has been like 6 different occasions the other 5 more than likely said no, and now I actually got someone that liked me back, but now i can’t login) am I being suspected for being a fake person? I’m very much real man, you guys need to make it harder for people that wanna make a fraud account because I see wayyyy too many fake accounts. I don’t know if the developers will see this because I’ve seen them reply in the past but I doubt they’ll help me here. If you do it’ll much appreciated, but for now I’m really disappointed & aggravated.
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Response from developer
Hello! We very much appreciate you have taken the time to reach out to us! It's terrible that you keep having login issues, even after reinstalling the app! This is one of those cases that our Tech Team would love to review. If you suspect a member is using our app in dishonest ways, please report them on our app by tapping their profile and then tapping the Report link located at the bottom of the member's profile! This action will send your report directly to our security team, who will investigate and take immediate measures. You are more than welcome to email us all the details at appreviews@chispa-app.com, please add the subject MER0602 so we can locate and follow up with your case!