GRTC User Reviews

GRTC
GRTC
Old Dominion Transit Management Co.

Top reviews

It’s gotten a lot better over time

I can usually really rely on the tracker to know exactly when the bus will arrive! Thank you for providing this service to the community!!

My review on the app

For a long time it’s been working but now all of a sudden it’s started to not show me the results I’m asking for so idk if it needs to be updated or what

Don’t even bother with this app

The whole app doesn’t work. You don’t know how many times I’ve typed in my adress to find out where to go. Then the bus either doesn’t come or you jump on the wrong bus going the opposite direction. I’m currently walking home two miles after a 12 hour shift because of this. When I’ve called to the call center they don’t care. Shame on you GRTC. Worst transit system ever. Why is my tax dollars going to you
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Horrible

Please fix the app. When you plan your trip through the app either the bus never comes or it’s a completely different time

Accuracy

I wrote a review before this one and I can’t find it to delete but would like to say it was my fault by not looking at the whole app. All in all it’s a great app for me. It really helps me. It’s by far my go to when finding out where the bus is.

Horrible app

This is the worst app in history

I hate y’all

I hate GRTC with a passion because just because it’s free customer service is horrible, they mis-treat you the buses are never on time, they can never figure it out on days there are events , people have to get to work and y’all made it very difficult just in case if something has happened to someone’s car, the bus isn’t reliable I hate all of you
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This is the worst app I currently have on my phone- and I still have Twitter.

This App Is Abysmal. See the 3 year old
post below, and note that maybe one of
these problems has been (slightly) fixed.
Please do Better.

App is clutch

I can get around town. Being new to a city college student it’s extremely helpful

Yikes!!!

The only certainty in life is the unreliability of the schedule on the GRTC app.

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